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Meade Lexus of Lakeside

Utica, MI

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941 Reviews

45001 Northpointe Boulevard

Utica, MI

48315

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Showing 941 reviews

January 10, 2013

We could not have had a better experience! Larry Lauer was wonderful to work with and we truly enjoyed buying a car at this dealership. Very friendly service, excellent prices. We are very happy with ou More

by acoates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lauer (Lawrence Lauer), Larry Lauer
Jan 10, 2013 -

Meade Lexus of Lakeside responded

Such a great review--thank you from all of us here (including Larry) for generously taking a moment to write about your vehicle purchase. Please don't be a stranger and remember we always have complimentary coffee, snacks, and good company! :)

January 10, 2013

Both Paul and Keith proved to be very trustworthy and fair. They were very patient and extremely helpful when answering all my questions (even the repeats. They made a long process seem shorter than it More

by anita.roby.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Adams, Keith Baer
Jan 11, 2013 -

Meade Lexus of Lakeside responded

Thanks so much for describing your car-buying experience! We'll continue to be here to answer any questions that arise and to also greet you with some humor whenever needed. ;) Thank you again!

January 09, 2013

I would like to thank , the meade of lakeside staff for an outstanding job and i look forward to do business with Mr.Mitchell again. More

by clasact1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Dennis Mitchell
Jan 09, 2013 -

Meade Lexus of Lakeside responded

Thank YOU for choosing Meade Lexus and we look forward to seeing you again also!

January 09, 2013

Employees were very knowledgable and were able to help me with a right selection for me. The atmosphere in the dealership is very good overall. More

by Ingridele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchel, Dennis Mitchell
Jan 09, 2013 -

Meade Lexus of Lakeside responded

Thank you for taking the time to write a quick review--we love hearing feedback from our customers so we can continuously improve your experience here. Don't hesitate to contact Dennis or any other staff member if there is anything we can be of assistance with and enjoy your vehicle!

January 09, 2013

Have purchased other vehicles from this dealership in the past and have always been very happy with all my dealings with them. Salesperson, Dennis Mitchel, is always professional,prompt, and friendly. He's a More

by donmz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchel, Dennis Mitchell
Jan 09, 2013 -

Meade Lexus of Lakeside responded

We appreciate the kind words and hope if there is ever anything we can do to make your experience even better, that you will share that with us as well. Thanks so much for being a continued Meade Lexus customer!

January 09, 2013

My husband and I were very impressed with Paul's commitment to helping us find the right vehicle for our family. We really wanted a hybrid that also had space for a family of four with room for lu More

by Arozek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Gonic
Jan 10, 2013 -

Meade Lexus of Lakeside responded

We're thrilled to hear you ended up with a Lexus that best suits your driving and family needs! Thank you for allowing us to be your preferred luxury hybrid dealer and we wish you and your family all the best in your new vehicle!

January 09, 2013

Paul Adam promptly greeted me when I came in. He promptly return my telephone calls and emails. He sent me emails about the car. He even would e mail from his cell phone after hours so I would hav More

by Rydstedtr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Adams
Jan 10, 2013 -

Meade Lexus of Lakeside responded

We're pleased to hear that all of your questions and information requests were handled to your satisfaction! Please feel free to connect with us at any time should you need any additional information in the future as well. Have a wonderful day!

January 09, 2013

I needed a battery. I spoke to Lindsay earlier in the day. I arrived at the dealer 5:05PM I was out by 5:45PM More

by derricknorvell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay Ciccarelli, Lindsay Cottrell
Jan 10, 2013 -

Meade Lexus of Lakeside responded

It was a pleasure assisting with your vehicle service--thank you for stopping by!

January 08, 2013

Although the dealer (Paul Gonic) was very helpful, I still was not happy with the "fees" associated with the sale. In particular, the lease turn in fee of $350 really pisses me off. I told the manager More

by mannosmoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Gonic
Jan 09, 2013 -

Meade Lexus of Lakeside responded

Good afternoon and thank you for taking the time to share your thoughts with us about your experience! We understand your concerns and certainly do apologize about the fee that you are referring to. We strive to ensure you’re satisfied with every aspect of your experience and regret to say that this fee is something that Lexus Financial Services requires--so it is, unfortunately, not the choice of Meade Lexus to charge. We make every effort to keep all charges as low as possible for every one of our customers, though disposition fees are actually quite common among leasing companies with all makes and models, not just Lexus. We hope this explanation helps. We are happy to hear that Paul Gonic was helpful during your experience, though—and just so you’re aware, we will share your concern with Lexus Financial as well. If you have any other concerns, please feel free to contact us directly at 586-726-7900 or via email at marketing@meadeauto.com. We appreciate your business and thank you again!

January 08, 2013

This is the third vehicle I have leased from Meade Lexus of Lakeside, and have worked with Dennis Mitchell each time. My sales experience could not have been better. Will continue to use this dealership More

by waebbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mitchell, Dennis Mitchell
Jan 09, 2013 -

Meade Lexus of Lakeside responded

Great to hear you have had such a positive experience with Dennis! Thank you for taking the time to write a quick review and please do not hesitate to contact us if there is ever anything else we can assist with in the meantime. Have a great day!

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