Meade Lexus of Lakeside

I brought my IS 250 in for 2 factory recalls. I was given a loaner RX 350 which was great because I had errands to run in the area. Everything went as planned, my car was only in for a few hours and was ret a loaner RX 350 which was great because I had errands to run in the area. Everything went as planned, my car was only in for a few hours and was returned to me clean and with a full tank of gas. Customer service was good, but the people in the service department were not friendly. No one said a word to me or smiled, everyone was just talking amongst themselves and looking through the glass windows (in the service department) Even when I pulled my car up into the service dept, no one greeted me, a few people sitting in the office in the service department just stared at me through the window. Kind of creepy. Big difference from the Lexus dealership in Henderson, NV (where I own another home) Wonder if the dealership in Southfield is better? More

We had trouble with our headrest DVD players. Lindsay was really patient with us. She even drove the car around and used multiple DVDs to try and reproduce the problem we were having. She eventually re was really patient with us. She even drove the car around and used multiple DVDs to try and reproduce the problem we were having. She eventually replaced the unit and everything is now working perfectly. The dealership was very prompt and always had a loner car available, so there was no inconvenience whatsoever. I have had service work done on many different makes of cars but in all of that time I have had a more convenient and pleasant experience with a service department than in this case. We were never made to wait, never given the run-around, and never made to feel a nuisance. Keep up the good work! More

I brougt my new vehicle into the dealer for the firt 5000 mile inspection. I haad a great reception and a loaner available for me. Another great experience at this dealership. mile inspection. I haad a great reception and a loaner available for me. Another great experience at this dealership. More

i have bought a vehicle from this dealership in the pass and i was always treated with quality and such care and concern,once you enter the service area with your vehicle service is taken right away i love and i was always treated with quality and such care and concern,once you enter the service area with your vehicle service is taken right away i love the service there is no wait which is wonderful to me and the employees are friendly,if i was going to buy another vehicle i would buy from here with no problem ,i like the fact that when i leave this dealership the work on my vehicle is right and i do not have to return with the same problem.i am extremely happy with my car. More

Today, I went to Mead Lexus of Lakeside. To tell you the Today, I went to Mead Lexus of Lakeside. To tell you the truth, the service was awesome. It was a great experience. I went there to get a few parts f Today, I went to Mead Lexus of Lakeside. To tell you the truth, the service was awesome. It was a great experience. I went there to get a few parts for an SUV and I got everything done quick, no waits, and they answered all of my questions. Kind of a far drive from my neighborhood, but it was absolutely worth it. I got to say, Mead Lexus of Lakeside is by far the best Dealership I have ever been to. Didn't buy a car, bought some parts for a Lexus Gx470 but still, the service was awesome. Thank you Mead Lexus. More

I brought my Lexus RX300 for an oil change however, the dealership found a leak in my oil gasket which required a major repair. David Ferguson was extremely professional in answering my questions and I was dealership found a leak in my oil gasket which required a major repair. David Ferguson was extremely professional in answering my questions and I was given a loaner vehicle. Although the repair was expensive, the dealership treated me extremely professionally. More

I have consistently found the Meade Lexus service department to be professional and trustworthy. Their employees are courteous, explain service thoroughly, and I've never felt pressured to have any w department to be professional and trustworthy. Their employees are courteous, explain service thoroughly, and I've never felt pressured to have any work done. It has been my experience that Meade Lexus is very eager to make sure I have been satisfied with both the quality of work and the price. More

Great Service at Meade Lexus of Lakeside. I went in there with my newly purchased certified Lexus ES350, which was missing a plastic cap inside of the trunk, and the service team immediately ordered on there with my newly purchased certified Lexus ES350, which was missing a plastic cap inside of the trunk, and the service team immediately ordered one. They were prompt in determining my service needs, and I will definitely be back to the team at Lakeside. Two thumbs up. More

I bought this car used out of state but it still had it's warranty. I took it in for a check up to make sure there nothing else that needed to be done. They took care of everything and then some. They did warranty. I took it in for a check up to make sure there nothing else that needed to be done. They took care of everything and then some. They did all the work promptly, gave me a car to use and was very professional and very friendly. Love this dealership! More