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Meade Lexus of Southfield

Southfield, MI

4.8
1,695 Reviews

28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

March 11, 2022

Don Allen is stupendous, fantastic, and spectacular as a service person for Southfield Lexus. Don deserves a raise! More

by Kaprece
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Allen
Mar 11, 2022 -

Meade Lexus of Southfield responded

Thank you for taking the time to review us! We are so glad to hear that you had such a successful service experience working with Don and the Meade Lexus of Southfield team. Drive safely, and we hope to see you back again down the road!

February 22, 2022

Anthony at Meade Lexus in Southfield is always helpful with all my concerns and questions. Any issues that I may have, I tell Anthony and it’s getting taken care of. I love their service! More

by Kayrob420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 22, 2022 -

Meade Lexus of Southfield responded

It makes our day to know that you can depend on Anthony to take excellent care of you and your vehicle. Thank you so much for being part of the Meade Lexus of Southfield family! We look forward to our continued relationship.

February 22, 2022

Robert—Thanks so much for your help yesterday. It was especially nice of you to have my needs met without an appointment. You and your staff are extremely inviting and professional. I told the dea More

by Rick.prunty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Brown, Steve in finance. , Essam Alfayadh, Rob Percy
Feb 23, 2022 -

Meade Lexus of Southfield responded

Thank you for taking the time out of your day to share your positive feedback! We appreciate your business and we look forward to the next opportunity to assist you here at Meade Lexus of Southfield.

January 21, 2022

On January 20, 2022 I requested a tire rotation and fluids, etc. inspection. Don recommended a 25000 mile inspection. It was quick and efficient. I feel good that my car has been checked over and done More

by rfallis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don in service dept.
Jan 21, 2022 -

Meade Lexus of Southfield responded

Thank you for the great review! We are so glad to hear that Don delivered such a successful and efficient service experience. Drive safely, and we hope to earn your business again at Meade Lexus of Southfield!

January 20, 2022

The finance gentlemen was rude and very pushy. Could barley understand him on the phone when he called. I felt rushed and pushed when speaking with him. More

by axtellcrain
Recommend Dealer
No
Employees Worked With
Michail Kravaritis
Jan 21, 2022 -

Meade Lexus of Southfield responded

We want to apologize that you didn't receive the five-star service we pride ourselves on. If you're willing, we would appreciate the chance to learn the details of your experience and provide the information you need. Please reach out to us at marketing@meadelexus.com. Thank you.

January 14, 2022

Meade Lexus of Southfield is the only dealership where my Lexus will be serviced. The staff is beyond attentive. Whatever the issue, it's addressed the concierge staff offers you items in a manner that can m More

by majesti1906
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Concierge staff five stars, Dave Ferguson, J.R. Bowers, Rob Percy, Allison Jacobs
Jan 16, 2022 -

Meade Lexus of Southfield responded

Your loyalty to Meade Lexus of Southfield means so much to our team! We're happy to hear that you've received attentive care during your visits and that you've found our service department to be well equipped to handle various situations. Many thanks from all of us here, and we wish you safe travels until we see you next!

January 07, 2022

Great customer service! Don had a loaner car ready for me when I dropped off my car for service. He had my car ready when promised. The coffee and snack bar is a nice touch. Great experience all around. High More

by ToriB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald L Allen
Jan 07, 2022 -

Meade Lexus of Southfield responded

Tori, we're so glad to hear how satisfied you are with your Meade Lexus of Southfield experience! It's always our goal to make your service visits simple and seamless, and we're thrilled that we're hitting the mark. Thank you for your positive feedback, and we hope we'll see you again soon!

January 06, 2022

Meade Lexus has been a fantastic dealership…their service is incredible. Robert is always very helpful, timely and honest. I highly recommend this dealership from sales, car delivery to after sales servi More

by coledadddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
Jan 06, 2022 -

Meade Lexus of Southfield responded

Thank you for the great review! We are thrilled to hear that you are so confident in Robert and the team to get the job done. Drive safely, and we hope to see you back again at Meade Lexus of Southfield!

December 29, 2021

Excellent service Professional work done in timely manner very well-informed and detail about the pricing when repair work More

by ftkonja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony, Dave Ferguson, J.R. Bowers, Rob Percy, Allison Jacobs
Dec 30, 2021 -

Meade Lexus of Southfield responded

Meticulous and professional service is always the goal at Meade Lexus of Southfield, and it's wonderful to hear we're succeeding! Many thanks for taking the time to leave this supportive review, and we'll be here whenever you need us next!

December 10, 2021

As usual, with Meade Lexus of Southfield, great service As usual, with Meade Lexus of Southfield, great service from the moment I pull my car in, until it is brought to me completed and ready to go. . F More

by Faye B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon
Dec 10, 2021 -

Meade Lexus of Southfield responded

Faye, your review made our day! Shannon will be thrilled to hear that her personalized care and professionalism are the reason you keep returning to Meade Lexus of Southfield. We're so grateful for your patronage, and we look forward to our next chance to work together!