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Meade Lexus of Southfield

Southfield, MI

Overview
Reviews
Vehicles
4.8
1,695 Reviews
Call Dealership (248) 372-7100
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28300 Northwestern Highway

Southfield, MI

48034

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Showing 1,695 reviews

November 30, 2021

This dealership is efficient, friendly and knowledgeable. My visit was quicker than expected. Robert was great. More

by amcmillon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Essam Alfayadh, Rob Percy
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Nov 30, 2021 -

Meade Lexus of Southfield responded

Thank you for the many kind words! We are delighted that Robert helped you get back on the road in a timely manner. Safe driving from our Meade Lexus of Southfield team!

Helpful
November 29, 2021

I have been a Meade customer for over 2.0 years because of excellent service. Tony in service has been superb on all occassions More

by Stokelmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Krejewski
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Nov 30, 2021 -

Meade Lexus of Southfield responded

We are proud to have earned your years of business! Thank you for continuing to choose Meade Lexus of Southfield and for stopping by to leave a review. We look forward to your next visit!

Helpful
November 28, 2021

Rob was a great service advisor. Fast, professional and took good care of my car. More

by thoskins52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Percy
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Nov 29, 2021 -

Meade Lexus of Southfield responded

Thanks a bunch for the fantastic review! We are thrilled to hear that Rob was a reliable service advisor and got you in and out in no time. See you down the road! - The Meade Lexus of Southfield Team

Helpful
November 19, 2021

Don was an excellent contact person for our service needs. The refreshments were fantastic. Wonderful service. More

by ksmith5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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Nov 19, 2021 -

Meade Lexus of Southfield responded

Nothing makes us happier than hearing we're exceeding your expectations! Don and the Meade Lexus of Southfield team are glad to take care of your service needs for you, and we wish you safe travels until we see you next!

Helpful
November 17, 2021

They are on-time, polite, comprehensive, and I have confidence the work is done right! More

by Double D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antony k.
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Nov 18, 2021 -

Meade Lexus of Southfield responded

Your confidence in our team means the world to us! We're thrilled to hear that our efficient and genuine service has earned Meade Lexus of Southfield this great review and your business. Many thanks for your support, and we wish you safe travels on the road ahead!

Helpful
November 17, 2021

Once again, Tony provided exceptional service during 115,000 mile checkup on my LS 460 More

by kennethsharp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony, Service Dept
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Nov 18, 2021 -

Meade Lexus of Southfield responded

Kenneth, we love hearing that Tony provided another satisfactory service experience for you! We're honored to be your chosen service provider for your Lexus LS 460, and we look forward to seeing you again at your next appointment at Meade Lexus of Southfield!

Helpful
November 13, 2021

I have always received outstanding service from this dealership... Anthony is a real pro Not to many people can do the work he does day after day More

by Sim
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony
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Nov 13, 2021 -

Meade Lexus of Southfield responded

We're happy that our team delivered an excellent experience here at Meade Lexus of Southfield! Thank you for shouting our Anthony for his exceptional work.

Helpful
November 12, 2021

Don was terrific and the dealership is the best! Will continue my very long term relationship with them More

by karklap3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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Nov 14, 2021 -

Meade Lexus of Southfield responded

We're sincerely grateful for your loyalty to Meade Lexus of Southfield! Don and the team are always happy to take exceptional care of you when you stop by, and we look very forward to your next visit!

Helpful
November 10, 2021

Lexus of Southfield was amazing on our Lexus needs, parts department ordering parts letting us know they were in to Service Department making appointment quickly that meet our schedule! Lounge was comfortabl More

by Cobbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Jacobs
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Nov 11, 2021 -

Meade Lexus of Southfield responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your experience working with the Meade Lexus of Southfield team. Drive safely and we hope to see you back next time!

Helpful
November 02, 2021

Ask about the 0% Apr promotion b/c heir financing people might try to hide it from you and get you locked in at a higher rate! However, people on the sales team were pleasant to deal with! More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Philana
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Nov 03, 2021 -

Meade Lexus of Southfield responded

Hi Chris - We are sorry to see your one-star rating. This is certainly not the response we hope to see from our customers. We would like to apologize if there was any misguided communication regarding our prices or promotions. We can assure you we don't try to hide information from our customers and if you have any additional questions we would like to address them. Please email our team at marketing@meadelexus.com when you have a chance. Thank you.

Nov 03, 2021 -

chris responded

There was no "misguided communication" and the guy who originally did my financing on Saturday tried to lock me in at 2.99% when he knew very well that I qualified for the promotional 0% APR for 36 month term! Philana, Brett and the other financing officer had it straightened for me on Thursday only after I saw the 0% special on a 2017 Certified Preowned. It was obviously intentional!

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