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Med Center Mazda

Pelham, AL

4.7
3,559 Reviews
At Med Center Mazda, we look forward to assisting you in the car-buying process. We understand that you have many options when it comes to dealerships. That’s why we take care of our customers by providing numerous specials and offering a top-notch service center. At our dealership, we put customers first. We are conveniently located at 80 Drivers Way, Pelham, AL, 35124. For residents of Hoover, Bessemer, and Calera, we’re only a short drive away. Visit us today for a memorable experience at our dealership. We look forward to putting you behind the wheel of your dream vehicle!
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80 Drivers Mart Way

Pelham, AL

35124

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Showing 2,173 service reviews

January 14, 2026

Helpful and nice . It was hard to get a hold of someone to make the appointment originally but I finally got through More

by sarijohnson03
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Seaborn
January 13, 2026

Charged me $118. 00 for engine filter and cabin filter. I can buy both at Napa for $25.00 ... Highway robbery !!!! More

by Dgolf
Recommend Dealer
No
January 09, 2026

Precise, very helpful, loved the video of my vehicle's accent. Bob was kind enough to drive me to Quacker Barrel for breakfast after driving from Montgomery and while my vehicle was serviced. More

by cerr2
Recommend Dealer
Yes
Employees Worked With
BOB
January 09, 2026

The intake went smoothly. Pickup with cashier service was not to my satisfaction. The initial cashier questioned my integrity regarding refilling gas tank of a loaner vehicle More

by annetrissy
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Seaborn
January 08, 2026

My experience with Med Center Mazda was great. I got there early and was greeted politely at the check-in counter. They sent me a video of the work as they perform the work; letting me know how More

by akagamma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2026

I came to get an oil change The experience was great because the representatives were friendly and it did not take long for them to finish changing the oil in my car More

by marquitaljones1008
Recommend Dealer
Yes
January 08, 2026

Very prompt and professional care They gave me confidence that they knew what they were doing.My car drives great! More

by reetaylor
Recommend Dealer
Yes
January 08, 2026

Friendly staff, clean building, good snacks The staff were friendly my entire visit. The building was clean and presentable. The snacks available in the waiting area were nice. More

by amelia.g77
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Seaborn
January 07, 2026

Excellent experience. Beautiful environment. Fast , great service, and fair pricing. Will come back again. More

by jeffumi
Recommend Dealer
Yes
Employees Worked With
Ashley
January 07, 2026

I had an appointment for an oil change at 1:30. I was there for 3 hours. Had to ask them if my car was ready and it had been ready More

by Kristinconnor4
Recommend Dealer
No
Jan 12, 2026 -

Med Center Mazda responded

Kristin, Thank you for sharing this with us. We sincerely apologize for the three-hour wait and for the fact that your vehicle was ready before you were notified. We value your time and agree that this is not the efficient experience we strive to provide. We are reviewing our internal communication process to ensure our guests are updated the moment their service is complete. Please reach out to our Service Manager at tstratton@medcentermazda.com, so we can make this right and ensure your next visit is much smoother.

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