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Med Center Mazda - Service Center

Pelham, AL

4.7
1,870 Reviews

1,870 Reviews of Med Center Mazda - Service Center

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July 05, 2022

Staff was very friendly and helpful, oil change was quick and did not have to wait long at all.. More

by th071845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
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Jul 06, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We will share this with the team!

July 04, 2022

Very efficient service, seemingly enough staff and garage to handle high throughout. Friendly service advisor Joe, and quality work done by Kenny. Happy to go back. More

by artrajala
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Morris, Kenny W
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Jul 05, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff and we'll be sure to let Joe and Kenny know you loved working with them. We look forward to seeing you again!

July 02, 2022

Each time I have my car serviced, I've always have been treated with a professional attitude. It's greatly appreciated. More

by tamifos1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Report | Print
Jul 05, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. All of our customers deserve to be treated with respect and we aim to ensure every customer leaves our Service Center satisfied. Let us know if there is anything else we can do for you. We hope to see you again in the future and have a great day!

July 01, 2022

Great service everything was fixed and done right very happy with the service received with Mazda service department. More

by alb4ever05
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Med Center Mazda responded

Thank you for the review. We look forward to serving you again soon!

July 01, 2022

Excellent service. Done quickly and courteously. Nothing else to say but thanks a lot. Good More

by pgaucoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2022 -

Med Center Mazda responded

Hi, thanks for the great review. Hope to see you again in the near future!

July 01, 2022

Been coming to Med Center Mazda since moving to Birmingham. Always a great time to get my car serviced More

by jgstobias
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Report | Print
Jul 05, 2022 -

Med Center Mazda responded

Thanks for the great review. Hope to see you again soon!

June 30, 2022

Joe was very polite; answered my questions satisfactorily. Sent helpful video of assessment process. Service appointment started and completed in timely manner. Check-out easy and quickly. Cas More

by mbsmithlcsw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jul 01, 2022 -

Med Center Mazda responded

Thanks so much for your amazing review. We're glad to hear that you had a fantastic experience while your vehicle was serviced. We aim to make every experience at our dealership a pleasant one. Please reach out if you have any questions, and have a great day!

June 30, 2022

Excellent service and very kind and patient service manager. Dealership is very nice and clean. More

by Deniselilu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burnd, Bim Songer
Report | Print
Jul 01, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

June 30, 2022

Everyone is thorough and professional. I highly recommend Med Center Mazda for service and repairs. More

by karencochrane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Jul 01, 2022 -

Med Center Mazda responded

Thanks for the review. Hope to see you again in the near future!

June 29, 2022

The service I received was great, but there were issues with the online approval process. More

by hudson.corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2022 -

Med Center Mazda responded

Thanks so much for your review! We're glad to hear that you received great service from us! We apologize that the online approval process wasn't the best experience. If you would like to discuss your experience with us directly, we'd love to gather feedback and improve our process. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and we look forward to working with you again.

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