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Med Center Mazda - Service Center

Pelham, AL

4.6
1,915 Reviews

1,915 Reviews of Med Center Mazda - Service Center

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August 23, 2022

I like the idea of sending a inspection video to the customers during the service. More

by rami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We're glad to hear that you enjoy the inspection video during your service! We look forward to serving you again soon!

August 22, 2022

I went in for my 100000 mile service and also got a front end alignment. Even though it took more time than I expected, they were very courteous and even compensated me for the time. Very courteous personn More

by BILLSUSAN343
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

August 22, 2022

Went in for 5K mile service. They did my service while I waited & were done in a reasonable amount of time. More

by PamelaL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Aug 23, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We look forward to serving you again soon!

August 21, 2022

The recent service on my vehicle done by the kind folks at Med Center Mazda was done promptly and most courteously. My vehicle was ready before the time they told me it would be which was a big help. Tha More

by nbradley136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Aug 22, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Hope you have an amazing day!

August 20, 2022

We have bought 3 car from this dealership. All 3 deals were great and easy. More

by ELDSON57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy M, Barry Burns
Aug 22, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your repeat business and we look forward to seeing you again in the future!

August 17, 2022

Quick service and Great job. Waiting on the service to be completed is never a problem. More

by DWL111164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Aug 18, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. Hope to see you again in the near future!

August 17, 2022

My experience with MedCenter has been excellent. I wish you guys also did routine maintenance on jeeps. More

by DML0162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Aug 18, 2022 -

Med Center Mazda responded

We really appreciate you taking the time to leave us such a great review! We apologize for not being able to help out with your Jeep vehicle, but we still look forward to seeing you again in the future. Please reach out should you have any more questions and we'd be happy to answer them. Thanks and have a great day!

August 16, 2022

Easy to schedule and very helpful Dealership was clean and well stocked for those of us that have to wait on our cat More

by Meem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Burns
Aug 17, 2022 -

Med Center Mazda responded

Hi Meem, that’s wonderful to hear. We're glad to hear that you had a pleasant waiting experience at our dealership. Thanks so much for leaving us a review. See you soon!

August 15, 2022

I usually have a great service at this dealership but you’ve been working on my car since July 28 and still can’t figure out what’s wrong with it. I believe that the service reps assumed from my descript More

by MTOMBRELLO2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Philpot is always super!, Barry Burns
Aug 16, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your vehicle has taken longer than expected to be fixed. We do our best to provide top-quality service to our customers and are currently looking into what's happening. When convenient, we'd love to speak with you directly about this matter. Please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

August 10, 2022

I have brought my CX-9, which I bought from this dealership, on two separate occasions for repair. There is a grinding noise and vibration from the front end. After paying over $150 for alignment an More

by hbfutral
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Med Center Mazda responded

Thank you for your feedback. This is not the experience we want our customers to have with our dealership. We hope to have this issue resolved for you when you come to visit us. Thank you for your continued patience with this matter and we look forward to seeing you soon.

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