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Med Center Mazda - Service Center

Pelham, AL

4.6
1,915 Reviews

1,915 Reviews of Med Center Mazda - Service Center

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July 21, 2022

Staff is educated and formal, but sometimes seem very dry, make you think if they are happy with their job They are qucik checking your vehicle but getting the job done at your car is a different story. More

by JUANCAMICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 25, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that your service took longer than expected. We do our best to have all maintenance done in a timely manner but sometimes problems can arise. We look forward to your next service with us and hope to make your experience 5-stars in the future. Thank you for your time.

July 19, 2022

It was a pleasure to have Joe Morris, my Service Advisor take care of my 2021 CX5 GT. Joe was very supportive, patient, and knowledable, and knew exactly what to do to solve the problems. He also got me i More

by MarkG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Morris
Jul 21, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

July 19, 2022

It was a great visit. The wait wasn’t too long and they had snacks and water available. More

by rae-shelle17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope you have an amazing day!

July 19, 2022

Very pleasant, trust worthy and reliable people and service. Will definitely use there services again, if needed. More

by leschenhamner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 20, 2022 -

Med Center Mazda responded

Thanks for the 5=star review. We are glad to see that you had a pleasant experience working with us. Please let us know if you have any questions and have a great day!

July 18, 2022

Great place to purchase a vehicle! Very knowledgeable staff, friendly and great service department! Always know what’s going on with my vehicle through texting! More

by roby.cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 19, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. We always try to make sure our customers are informed every step of the repair process. Please let us know if there is anything else we can do for you. We look forward to working with you again in the future and have a fantastic day!

July 18, 2022

Convenient location and clean waiting area and restrooms. Staff were friendly. The wait time was unusually long for a simple oil change and tire rotation though. I had an appointment and still had to wait ov More

by viki.pate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 19, 2022 -

Med Center Mazda responded

We appreciate the review, Viki. We are glad to see that you still had a positive experience despite the long wait time. We'll do our best to improve in the future. Thanks for taking the time to leave us a review and for your patience. We hope to work with you again in the future and please reach out if you have any questions. Have a great day!

July 14, 2022

Great people great dealership would certainly recommend to anyone! They have always taken very good care of me!!!! More

by menglish0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 18, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. We look forward to serving you again soon!

July 14, 2022

Positive experience from arriving to pick up. Appreciate their video from the tech that serviced my vehicle. More

by DM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe M
Jul 18, 2022 -

Med Center Mazda responded

Thanks for taking time out of your day to review us. Hope to see you again in the near future!

July 14, 2022

I liked seeing a video of my car while it was being inspected. The service personnel were attentive, and the waiting area was large, clean, and comfortable. More

by moglwillett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns
Jul 18, 2022 -

Med Center Mazda responded

We are happy to provide you with such great service! We do everything we can to ensure that our customers have a pleasant experience while they wait and are kept updated on the status of their repairs. Thank you for your great review and we look forward to working with you again in the future.

July 14, 2022

Received great service, once I arrived everyone made me feel at home. I have never had a bad experience. More

by jasmineholmes18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2022 -

Med Center Mazda responded

We appreciate the positive feedback Jasmine. It means a lot to know that you always have a great experience at our dealership. We're thankful to continue to work with you each visit See you next time and have a great day!

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