Rubin Lapidus

Rubin and Todd were both excellent to work with and very efficient. I worked on a price with Rubin, made an out the door offer, and it was agreed to in short order without additional back n forth. This is a efficient. I worked on a price with Rubin, made an out the door offer, and it was agreed to in short order without additional back n forth. This is a no frills dealer with no hidden fees and they have been a pleasure to work with. I would recommend! More

by msstateguy1127 Verified Customer Verified Customer

Print

Super grateful for all the help. Shelina help me out. Had a lot of work done and all was a great experience. From parts and service everything was great. Thanks Shelina help me out. Had a lot of work done and all was a great experience. From parts and service everything was great. Thanks More

Print

Rubin was very helpful from initial phone call to call familiarization after the sale. He se t up at time to install the black chrome nuts that came with my package. familiarization after the sale. He se t up at time to install the black chrome nuts that came with my package. More

by banksjewel Verified Customer Verified Customer

Print

Rubin was excellent. Great experience though would have like more for my trade in. Oh well Great experience though would have like more for my trade in. Oh well More

by melANIE18 Verified Customer Verified Customer

Print

I could not have been more pleased with how the whole process went. Rubin was very informative about the car and its benefits and features. I would 100% buy and recommend this dealership and Rubin. process went. Rubin was very informative about the car and its benefits and features. I would 100% buy and recommend this dealership and Rubin. More

by collinscatherine135 Verified Customer Verified Customer

Print

Big Shout Out to Tyler at the Service Department… He always provide an amazing attention to the customers and makes sure we are taken care of and drive safely on the roads. I recently brought my vehic always provide an amazing attention to the customers and makes sure we are taken care of and drive safely on the roads. I recently brought my vehicle in for service and had the pleasure of working with Tyler. From start to finish, the experience was smooth, professional, and stress-free. Tyler was extremely knowledgeable, communicative, and genuinely cared about ensuring my car was taken care of properly. My car runs great, the tire was fixed and the turnaround time was quicker than expected. Big thanks to Tyler and the entire service team. I’ll definitely be returning and recommending your department to others! More

by IRINALIUSA Verified Customer Verified Customer

Print

Rubin is professional and trustworthy. I have purchased 5 cars from him. Myself and my family and friends have also been treated with care and support from the dealership. I have purchased 5 cars from him. Myself and my family and friends have also been treated with care and support from the dealership. More

by Milesjen86 Verified Customer Verified Customer

Print

I purchased a 2025 Mazda CX-90 Sport on 9/13/2025 from Med Center Mazda, in Pelham, AL. From day one, I've had vibrations in the rear of the vehicle. I informed Rubin, who is the salesman, about the sit Med Center Mazda, in Pelham, AL. From day one, I've had vibrations in the rear of the vehicle. I informed Rubin, who is the salesman, about the situation. He stated maybe the wheels need to be balanced. I ended up taking the vehicle back on 9/16/2025, to try to correct this problem. They said that they balanced the tire, and did not correct the problem. On a planned visit back to the dealership on 09/25/2025, coordinated by the salesman Rubin to have the vehicle serviced again about the vibrations, they kept the vehicle and said that they would let me know when it would be ready. During this visit, I was given a courtesy vehicle to drive by Rubin, the salesman, However, Rubin gave me an older model courtesy vehicle that was filthy on the outside and inside. It had trash and dog hair on the inside. This was unacceptable, so I had to return back home to get my second vehicle to turn the new one in for servicing. On 09/26/2025, they called and said my vehicle was ready, Todd, the service manager said that it was fixed. After picking the vehicle up, the problem was still there, and I informed Todd that it was still doing the same thing. After the test drive I took it back to the dealership and spoke with Todd the Service manager. He stated, there was nothing else he could do for me. I sent Rubin a text on 9/16/25 and 9/30/25 about smelling gas near the rear tire on the driver's side. None of these issues have been resolved as of today 10/15/25. Just for the record, I have reached out to corporate, and was given a case manager, but did not get any results from that either. The case manager stated to me that they could not get in touch with anyone at Med Center Mazda. They stated that the case is in review. These are only a few of the issues that I'm having with this brand new Mazda that I purchased from MedCenter Mazda in Pelham, AL. In the present time, it may be possible that I am left with what may be an unsafe, new vehicle to drive, from Med Center Mazda. Surely this is not Mazda experience ~Jerry D. More

Print

Everyone was accommodating and eager to help complete the transaction.. We will do budiness with them again transaction.. We will do budiness with them again More

by ANDEE1002 Verified Customer Verified Customer

Print

They were very personable and thorough throughout the whole process. They made the experience pleasurable. whole process. They made the experience pleasurable. More

by JAIMEWYNN Verified Customer Verified Customer

Print