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Med Center Mazda - Service Center

Pelham, AL

4.7
1,871 Reviews

1,871 Reviews of Med Center Mazda - Service Center

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May 31, 2022

Unhappy faces minimal assistance could be worse seen much better elsewhere did not test battery which died a week after service visit never answer phone if it wasn’t an awesome car I’d regret buying from the More

by oliand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Med Center Mazda responded

Thank you for your feedback. We apologize that you have been unable to get a hold of anyone and about your battery. We are looking into what happened as this is not the experience that we want our customers to have and would love to speak to you about this directly. When convenient, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

May 31, 2022

This dealership provides professional service with no pressure on the customer. I would recommend to others. More

by gegiesides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

May 30, 2022

Friendly, efficient, modern. Excellent service and very reasonably priced. Appreciated the virtual service interface and car service video and explanation. More

by cbrown57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 31, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. We look forward to seeing you again soon!

May 30, 2022

Great service, Great staff , I loved the video when you were inspecting the car, supper cool More

by sgalicia71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 31, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We appreciate your business and look forward to seeing you again!

May 30, 2022

Stuck to the scheduled appointment time. Waiting area is well stocked with beverages and snacks. Comfortable seating, and friendly staff. More

by martalee06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Med Center Mazda responded

We appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

May 30, 2022

Clean area and professional staff. One new thing this visit was the service video on my vehicle, and I really liked seeing it and hearing the comments. Most reasonable in charges for s More

by rannowens
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department
May 31, 2022 -

Med Center Mazda responded

Thanks so much for the kind words.. Hope you have an amazing day!

May 28, 2022

The work was done efficiently. I really liked the video commentary done by the tach More

by homisj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Med Center Mazda responded

Thank you for the review. We will share this with the team!

May 27, 2022

They are always pleasant, polite, and helpful. I will continue to take my Mazda in for service and maintenance. More

by lourdessmith630
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 31, 2022 -

Med Center Mazda responded

Thanks so much for the kind words. We will share this with the team!

May 26, 2022

Always consistent good customer service! !! Front desk men are pretty nice, could be a little more customer centric. More

by wrightmarian82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
May 27, 2022 -

Med Center Mazda responded

Thank you for sharing your recent experience and kind words. Feel free to stop by if you have any questions or give us a call. Happy driving!

May 26, 2022

I was very pleased with the service. I received a video so I could watch the car inspection while I was waiting. Friendly, efficient staff who were willing to answer any questions. More

by mghale21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Med Center Mazda responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

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