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Med Center Mazda - Service Center

Pelham, AL

4.6
1,912 Reviews

1,912 Reviews of Med Center Mazda - Service Center

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April 19, 2022

Bim was exceptionally helpful with the entire process. I really appreciate his personal assistance with what could have been a much more frustrating matter. More

by WILLIAMSJL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

We really appreciate the kind words about our team! Thank you for your business and we look forward to your next visit with us.

April 19, 2022

The Service Advisor and the mechanic did a great job taking care of my Mazda 3! They are the reason my 2016 Mazda 3 runs like a new car! More

by Noel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morris, Joe
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Apr 20, 2022 -

Med Center Mazda responded

Noel, Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

April 19, 2022

Comfortable waiting area and nice staff. Work was completed timely and with great information regarding my vehicle and repairs. More

by walddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 20, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

April 18, 2022

The new video of the mechanic going over all the parts that may be causing the problem was so detailed! Turns out my fuel injectors where over due for a cleaning. Awesome job Med Center Mazda! More

by MOOCAT16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

April 18, 2022

I was met early at service bay and my vehicle was taken back quickly. Service was thorough and vehicle returned in good order. Very pleased with experience. More

by larrywaynehyche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Report | Print
Apr 19, 2022 -

Med Center Mazda responded

Thanks for the kind words! Our service technicians work hard to provide a quality customer experience and we're glad to hear they succeeded. Let us know if there is anything else we can do for you. We hope to see you again soon!

April 18, 2022

Excellent service. Had a minor issue with my break work so I had to return my vehicle a second time. Overall great service. More

by vmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Apr 19, 2022 -

Med Center Mazda responded

Thanks for your review. We're sorry that you had to return a second time. We hope to see you again so we can improve! We're still glad to see that you received great service and that you were happy with the end result. Have a great day!

April 16, 2022

I am really impressed with the entire dealership. The service center is very updated in its communication. That is a good thing. I am used to a more people oriented service center. I am accustomed to More

by LEFenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Chance
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

April 16, 2022

Was very Precise, and has a nice waiting room and the checkout was very easy. More

by ssc79
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

Really glad you had a positive experience. Thanks for reviewing. We look forward to seeing you again soon!

April 16, 2022

We got there a little early and they took us right on on for service. More

by Lindafjohnson104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 18, 2022 -

Lindafjohnson104 responded

We got there a little early and they took our car right on in for service.

Apr 18, 2022 -

Med Center Mazda responded

Thanks for the 5-star rating! We're pleased that you enjoyed your service and look forward to seeing you again!

April 16, 2022

I really liked the text messages during the service so I could decide and nothing was a surprise. More

by angiq2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Report | Print
Apr 18, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

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