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Med Center Mazda - Service Center
Pelham, AL
1,884 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,884 Reviews of Med Center Mazda - Service Center
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March 24, 2022
To be perfectly honest, I don't understand why it takes an hour and a half for a simple oil change. I had an appointment for 9:45. It was an hour and a half before the work was completed. What's the poi an hour and a half for a simple oil change. I had an appointment for 9:45. It was an hour and a half before the work was completed. What's the point of making an appointment? Also I'm not enthusiastic about all communication being by cell phone. After I completed the approval of the recommendations, there is no "Thanks you're all set" message back. I never knew whether the work was in progress. More
by twilliams7811
Verified CustomerEmployees Worked With
Not known, Bim Songer
March 24, 2022
Always clean. Nice waiting room. Waited longer than usual this time but it was an acceptable wait time. Nice waiting room. Waited longer than usual this time but it was an acceptable wait time. More
by HANNONKRISTA1972
Employees Worked With
March 23, 2022
Everyone is always so nice and helpful when I take my car in for service. in for service. More
by lcvdavis
March 23, 2022
The service was fast. My service writer was informative, easy to talk to, and made it a very easy and understandable process. He’s always very nice! My service writer was informative, easy to talk to, and made it a very easy and understandable process. He’s always very nice! More
by RPUFFER
Employees Worked With
Joe Morris
March 23, 2022
I get my car serviced here regularly and my appointments are like clockwork. Easy in and out and gives me peace of mind that my car will be operating as it should. are like clockwork. Easy in and out and gives me peace of mind that my car will be operating as it should. More
by alimassoud2
March 22, 2022
The dealership was clean and friendly. I enjoyed the free snacks provided by the dealership. The service time was fast and I was sent a video of the service check. I would recommend Maz I enjoyed the free snacks provided by the dealership. The service time was fast and I was sent a video of the service check. I would recommend Mazda to family and friends. More
by RICHARDSON3294
March 22, 2022
Very convenient scheduling of service and performed work as described, faster than expected. Fantastic communication and really enjoyed the video walkthrough. Will continue future services with them. as described, faster than expected. Fantastic communication and really enjoyed the video walkthrough. Will continue future services with them. More
by rtoma11
Employees Worked With
Joe
March 21, 2022
For the first time I was extremely disappointed with my service the people were very unfriendly and I had an appointment it still took an hour and a half for standard oil change and tire rotation I drove f service the people were very unfriendly and I had an appointment it still took an hour and a half for standard oil change and tire rotation I drove from an hour away because this was the nearest dealership so it basically ended up taking my whole day More
by jmk0128
