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Med Center Mazda - Service Center

Pelham, AL

4.7
1,890 Reviews

1,890 Reviews of Med Center Mazda - Service Center

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February 17, 2022

I was early, no problem for them, got in and out ,stayed ahead of schedule for the day, much appreciated More

by michael.connolly
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 22, 2022 -

Med Center Mazda responded

We appreciate the review, Michael. Thanks for taking the time. See you next time!

February 16, 2022

Quick, efficient, and took care of my car and my family. Will definitely go back. More

by SGRUSSELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 17, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle, We appreciate the opportunity to get your car running like new and we're happy to hear that you and your family had an amazing experience. Please let us know if there is anything else we can do for you. Have a great day!

February 16, 2022

It takes too long to get an appointment. And then once you have waited over a week for your appointment it takes over two hours to get an oil change, etc. You need to expand the service depa More

by mystimalkove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Med Center Mazda responded

Thanks for your feedback. We apologize that your service took longer than expected. We do our best to have every service completed in a timely manner but sometimes it can take longer than originally planned. We should have communicated the wait time more clearly. We hope to see you again so that we can change your outlook and if you wish to discuss your experience further, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com.

February 16, 2022

Quick, prompt communication. Very considerate to work me in since my car has to be towed 100 miles. More

by Fleahopgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 17, 2022 -

Med Center Mazda responded

Thank you for the review. Hope you have an amazing day!

February 11, 2022

Very clean a comfortable waiting area for service department. Helpful and courteous staff and fair pricing. More

by davidlipsey70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Lapidus
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Med Center Mazda responded

Glad to learn your experience was a positive one. Have a great day!

February 11, 2022

Great service, pleasant friendly and caring staff will recommend to others. Car was ready when it was promised. More

by pssimmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 11, 2022 -

pssimmon responded

Great service

Feb 14, 2022 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. We look forward to seeing you again soon!

February 10, 2022

I was at Med Center Mazda for a maintenance visit. I have been going there since 2016 when we purchased our vehicle and they have always been very friendly, reliable and quick. More

by cockrellhope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 11, 2022 -

Med Center Mazda responded

Hello, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. Hope to see you again in the near future!

February 10, 2022

Used Med Center Collision the get my bumper replaced. The staff was friendly, my car was super clean when I picked it up, and they finished everything in one day. Great experience. More

by malmitch2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger McWhorter
Feb 11, 2022 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

February 10, 2022

The customer service team is friendly and greeted me when I arrived. The maintenance person who worked on my car was also very helpful in the inspection video. More

by chharris1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 11, 2022 -

Med Center Mazda responded

Thank you for trusting us with your vehicle! We appreciate the opportunity to get your car running like new. Please let us know if there is anything else we can do for you. Drive safe!

February 09, 2022

They are all very nice. They are also really accommodating to working around a tough schedule. More

by marissaf1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Feb 10, 2022 -

Med Center Mazda responded

Hi Marissa, that’s wonderful to hear. Thanks so much for leaving us a review. We will share this with the team!

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