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Med Center Mazda - Service Center

Pelham, AL

4.6
1,897 Reviews

1,897 Reviews of Med Center Mazda - Service Center

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November 26, 2021

Everyone at the service center was very nice and professional and the job was done very quickly but I was disappointed that my extended warranty barely covered my purchase. I obviously misunderstood More

by Mazdaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Excellent customer service. Clear communication from the technician. Easy appointment scheduling. Video showing necessary repairs. More

by vmcclanahan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

So glad you had a great experience. We look forward to serving you again soon!

November 24, 2021

The staff was very helpfu and accommodating. I would definitely have them do my service work. Great experience!! More

by mrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 30, 2021 -

Med Center Mazda responded

We appreciate the review. Thanks for taking the time. Hope you have an amazing day!

November 20, 2021

They were very polite and appropriately thorough during my visit to service my Mazda cx5. More

by sethspanol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 22, 2021 -

Med Center Mazda responded

Thank you for choosing us to service your vehicle! We appreciate the kind words regarding our staff, and we look forward to seeing you again!

November 19, 2021

They very quickly handled a small issue and with no inconvenience to me. I am very impressed with them More

by cheris.email
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 22, 2021 -

Med Center Mazda responded

Thanks so much for the great review! We're happy to hear we were able to take care of your car in a timely manner and we appreciate the kind words. Have a great day!

November 19, 2021

We scheduled our first maintenance check up for our 2021 CX-5 that we purchased back in April. We wanted to get this done ahead of our Thanksgiving trip to Ohio. We arrived about 15 minutes early, gave the More

by timt1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're glad to hear we were able to help you get on your way for the holidays safely with quick, thorough service. We appreciate the kind words, and hope you have a safe trip!

November 19, 2021

I’m always pleased with the service and advise I receive at Med Center Mazda. More

by Wheelerfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 22, 2021 -

Med Center Mazda responded

Thank you for the 5-star review! We're so happy to hear that you are consistently receiving great service and advice from our team. Safe travels!

November 17, 2021

Great service, helpful staff and they finished quicker than I expected. This was my first 5,000 mile service appointment, and I especially liked that it was free. The texting feature is also nice. More

by ARTYMESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bim Songer
Nov 19, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're happy to hear that your service appointment went so smoothly and that you enjoyed the texting feature. We appreciate your business and look forward to working with you again. Safe travels, and have a great day!

November 17, 2021

The treatment that I received was absolutely amazing. There was no long wait for my car to be serviced. More

by chrystal_thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 18, 2021 -

Med Center Mazda responded

Thank you for this great review! We're happy that you were treated with care and kindness and that your vehicle was done quickly. Our goal is to provide great customer service and we're glad to hear we succeeded. Safe travels!

November 17, 2021

Easy in and easy out. Enjoyed watching football games w/the other people there. Routine maintenance done in a very convenient and efficient manner. More

by aimeebamagirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bim Songer
Nov 18, 2021 -

Med Center Mazda responded

Thanks for the 5-star review! We're so happy we could provide great service and a comfortable place to be while you waited! We appreciate your business, and look forward to working with you again in the future.

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