Med Center Mazda - Service Center
Pelham, AL
1,875 Reviews of Med Center Mazda - Service Center
First there was no knowledge about what had been done to fix my car car. The advisor said the battery was just charged, and the car test driven down the road. The manager said the battery was replaced, but fix my car car. The advisor said the battery was just charged, and the car test driven down the road. The manager said the battery was replaced, but the car was not driven. The tech who's number was used was not the one who performed the work, and nobody was sure who did it. The car was not even inspected, as per Mazda requirements and no inspection sheet was made available to me. Because of this, the tires were low on air causing the light to be on and I was forced to pull off the road and fill up my tires. The service department lacked any leadership or customer service and offered no explanation for their poor work. More
What great service! Was kept up to date with text messages, including reminders which are always super helpful! Outstanding courteous customer service, easy drop off and pick up, and I loved the vid messages, including reminders which are always super helpful! Outstanding courteous customer service, easy drop off and pick up, and I loved the video showing the things that were being looked at. Very impressed overall. Definitely a 5 star experience. Thank you! More
Professional courteous and personable. Finished repair looked brand new. I would recommend anyone bring their vehicle here to service. My mazda is the best car I ever had. looked brand new. I would recommend anyone bring their vehicle here to service. My mazda is the best car I ever had. More
Excellent service and friendly. I enjoyed the waiting area while waiting on my vehicle. i also enjoyed the video of my vehicle inspection. The service people were very friendly area while waiting on my vehicle. i also enjoyed the video of my vehicle inspection. The service people were very friendly More
Been a long time customer of Med Center Mazda. Have purchased five vehicles over the years. Bob Bloomston was our go to guy on four of the five purchased purchased five vehicles over the years. Bob Bloomston was our go to guy on four of the five purchased More
Took car in for drained battery. They replaced my battery and had vehicle ready in 45 minutes. Service was quick and service department was friendly. and had vehicle ready in 45 minutes. Service was quick and service department was friendly. More
This is the best dealer service department in town! Always first rate work and excellent employees...very well operated. Would highly recommend for any type work to be done Always first rate work and excellent employees...very well operated. Would highly recommend for any type work to be done More
Everytime I arrive for service, a service rep is always holding the door and explains what will be done that day. Great service. Excellent coffee. holding the door and explains what will be done that day. Great service. Excellent coffee. More
I always have a positive experience whenever I visit the service center. Everyone is great from the moment I walk in to the moment I leave. From the guys at the front desk to the cashier, no hassles, effi service center. Everyone is great from the moment I walk in to the moment I leave. From the guys at the front desk to the cashier, no hassles, efficient, always friendly, extremely thorough and friendly. More