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Med Center Mazda - Service Center
Pelham, AL
1,928 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,928 Reviews of Med Center Mazda - Service Center
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June 24, 2025
Mercer is the best dealership experience we have ever had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchase had. Joey is the best salesperson. He is very knowledgeable about Mazda vehicles and is just an amazing human being. Our extended family has purchased nearly 10 cars from Joey. The management staff is also fantastic. Any challenges we have faced, which have been very few, were addressed immediately with the highest level of service. MedCenter always exceeds our expectations More
by buck2372006
Verified Customer
June 24, 2025
Staff were unhelpful, unmotivated, and apathetic. Mechanics were the only employees happy to be there. Mechanics were the only employees happy to be there. More
by peterlpitman
June 24, 2025
The conversation I had with the woman who made my appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I appointment was delightful. We talked through my needs and it was determined that I would drop off the car and leave it while I was on vacation. I entered the service door that scheduled Saturday and was met with a stressed out service rep, who questioned my arrival. In short, I felt scolded. They say first impressions are everything so because of how I was (un)welcomed in the service door, I won’t be back. Car repair is a service business, customers get to choose where they spend their money, so unless I have a recall, I will not be returning. And as much as I’ve enjoyed driving my Mazda, this experience has made me ready to look for another make if/when the time comes. More
by Holly Simmons
Employees Worked With
June 19, 2025
Here for oil and filter change. Tires rotated. Had video of work done. No complaints Tires rotated. Had video of work done. No complaints More
by Bev
June 19, 2025
I enjoyed purchasing my car here. My salesman was all he could be. Although I still haven’t gotten my mats. My salesman was all he could be. Although I still haven’t gotten my mats. More
by anitablack1965
June 19, 2025
Scheduling the appointment was easy and quick. The work to be done was explained and the price was not very high. The work to be done was explained and the price was not very high. More
by ADCDESK
June 18, 2025
Easy, fast, and good quality of work. Very friendly and helpful. Very nice waiting area Very friendly and helpful. Very nice waiting area More
by williamrnolan
Employees Worked With
June 18, 2025
Friendly folks, nice waiting area (with snacks and drinks) professional service. What’s not to like? drinks) professional service. What’s not to like? More
by Ken
Employees Worked With
June 18, 2025
Service was quite fast and painless. Nothing extra but what needed to be done. Thank you Nothing extra but what needed to be done. Thank you More
by delerhoja1
Employees Worked With
