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Med Center Mazda - Service Center

Pelham, AL

4.6
1,951 Reviews

1,951 Reviews of Med Center Mazda - Service Center

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July 20, 2025

Each visit your staff has been very kind. The service is great and I never have to wait too long. More

by vivdenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2025

The dealership didn't listen to understand the issue I was experiencing. They continue to brush it off. The issue with my car failing to stop could cause an accident. More

by jlewis0330
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name unknown
Jul 21, 2025 -

Med Center Mazda responded

Hi there, Thank you for bringing this to our attention. We’re truly sorry to hear that you feel your concerns have not been taken seriously — especially when it involves a potential safety issue. That is absolutely not the level of care or attention we aim to provide. Your safety is our top priority, and any issue involving braking or vehicle performance should be handled thoroughly and without delay. We’d like the opportunity to immediately review your situation in more detail and work toward a resolution. Please contact our management team directly at tstratton@medcentermazda.com, so we can escalate this matter appropriately. We appreciate your patience and hope to regain your trust by ensuring your vehicle is safe and your concerns are fully addressed.

July 17, 2025

Quick and easy. Got the job done. Professional from start to finish. Everyone works together as a team. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Seaborn
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Mazda makes great products and I'm pleased with how they support them. Med Center is a great example of this. They do what they say they're going to do. Highly recommended on both the sales and service side More

by bwilson27
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2025

Great service with excellent people. Always taken car to dealership for service. Professional and accommodating atmosphere. More

by bearden61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2025

My service experience was completed to my complete satisfaction. Friendly & courteous staff who explained in detail. More

by LAWYERTURNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Seaborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2025

Service Department was ready for my appointment! Very polite and professional! Listened to my concerns and agreed to correct the issues! My SUV was returned to me quickly and all issues were resolve More

by Larry Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

This is the best Mazda Service Center I've received service at in the 30+ years I've owned Mazda vehicles. All were really good - this one is the best. The team at Med Center Mazda perfectly balances More

by nathan.r.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DeWayne Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Stratton
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2025

Everyone polite Service was good Like the certified tech video. Not to long of a wait. Everyone was polite. More

by Plancontracting
Recommend Dealer
Yes
Employees Worked With
Service dept
July 11, 2025

This dealership is absolutely the best! Everyone is so friendly, and their attention to detail exceeded all my expectations! More

by neldasistrunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.