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Med Center Mazda - Service Center

Pelham, AL

4.7
1,868 Reviews

1,868 Reviews of Med Center Mazda - Service Center

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February 13, 2024

It was good! !! James took good care of me. I only take my car to med center!! More

by Cherlynette14
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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February 12, 2024

The customer service was pleasant and efficient. The waiting room was comfortable. The wait time for repair was quicker than expected. More

by calvinjthomas3rd
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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Feb 13, 2024 -

Med Center Mazda responded

Hi Calvin, thank you for sharing your positive experience with us! We're thrilled to hear that our customer service was pleasant and efficient, and that our waiting room was comfortable. We strive to exceed expectations, and we're glad we could provide you with a quicker repair time.

February 11, 2024

Easy to schedule service. Timely service of my vehicle. Courteous staff. Clean facility. Completed request. More

by jmwright329
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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February 11, 2024

Professional and covered everything I needed. Excellent Let's go superbowl fans! Follow Jesus everyday. Amen More

by bamajamajudy
Recommend Dealer
Yes
Employees Worked With
Service
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February 11, 2024

Easy to make an appointment. Cordial with quick service. Nice amenities for service waiting. I will return for service. More

by warsnave
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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February 09, 2024

It was wonderful. Everyone was competent and courteous. Now have I said enough to satisfy your computer system? AMEN More

by amc2051
Recommend Dealer
Yes
Employees Worked With
JD
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February 09, 2024

Pleasant & thorough. I was very satisfied with my services & the customer service Will absolutely be back again for my services More

by kacillacrews
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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February 09, 2024

Took 1. 5 hours for an oil change, with a morning appointment No No xxxx no More

by johnliv
Recommend Dealer
Yes
Employees Worked With
James Hobbs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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Feb 12, 2024 -

Med Center Mazda responded

Hi John, Thank you for bringing this to our attention. We apologize for any inconvenience you experienced during your recent oil change appointment. We understand your frustration with the extended wait time, and we want to assure you that this is not the level of service we strive for. Your feedback is valuable to us, and we would like to take this opportunity to address your concerns and work towards improving your experience with us in the future. To further discuss this matter or provide any necessary assistance, please feel free to contact Chris Martin, our General Manager, at cmartin@medcentermazda.com. We appreciate your time.

February 08, 2024

Excellent service and the work on my Rav 4 was great. Easy process and great communication. More

by Austinshillis
Recommend Dealer
Yes
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February 08, 2024

I had a popping noise out of my front drivers tire/wheel. The noise was diagnosed and fixed. More

by Meem
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Hobbs
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