Back

Med Center Mazda - Service Center

Pelham, AL

4.7
1,871 Reviews

1,871 Reviews of Med Center Mazda - Service Center

Sort by
December 01, 2022

This dealership provides excellent customer service. All employees super friendly and knowledgeable. The automotive service employees are especially professional. More

by dsteelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
December 01, 2022

Great customer service! Gold star to Cindy for making my life easier when I had my car in for a minor warranty repair. They also went above and beyond when I had my daugh More

by Rckiell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Eaves
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cyndy, Barry Burns, Joe Morris
November 29, 2022

Excellent customer service! Very friendly staff, helped with fixing my license plate too that I asked for in the last minute. More

by konda.vineesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Morris
November 25, 2022

When I came in they really helped me a lot. I was able to get my 100k mile service for a reasonable price. Equally important they were kind. I did have to bring it back for my brakes making a n More

by lionesscas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2022

Clean. complementary snacks, drinks, coffee. No hassles with service staff. Very professional and knowledgeable service and sales More

by tspson11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Morris
November 24, 2022

Excellent repair work on my vehicle. The staff was very knowledgeable and helpful. Would recommend to others. More

by ritalvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vic McKim
November 24, 2022

This dealership is very clean everywhere you look, very modern, very friendly people everywhere, would never go anywhere else, very happy More

by billywde1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
November 23, 2022

They repaired car as promised in timely matter and provided loaner car while repairs completed More

by keh1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hobbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Burns, Joe Morris
November 23, 2022

Staff was courteous and provided a loaner vehicle. Problem w infotainment screen, not sure it has been resolved. More

by Lisa78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one gave name, all were courteous
November 23, 2022

We live out of town and they refused to work is in when we were in town. Additionally, when our paint was corrected upon purchase the high beams malfunction. We have talked with the service center multiple More

by teamherring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Clarkson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Lastrapes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Mayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Med Center Mazda responded

We apologize that your service wasn't at the level that you were expecting from our dealership. This is not the experience we want our customers to have. We would love to speak with you to learn more about your visit and gather information regarding this incident. When convenient, please reach out to our General Manager, Chris Martin, at cmartin@medcentermazda.com. Thank you for your time and patience.

...
90
...