Mel Hambelton Ford

A trusted friend encouraged us to visit Mel Hambelton Ford when we were shopping for a new car. Our experience there was extremely positive. The process of buying our SUV went amazingly smooth. There was Ford when we were shopping for a new car. Our experience there was extremely positive. The process of buying our SUV went amazingly smooth. There was no pressure from anyone we dealt with. Curtis and Brian were both very healpful in getting just the right vehicle for us. Brad answered the questions we had about the maintenance plan. Austin took the time to sync our phones and helped us to learn about all the features on our 2013 Escape. He even came to our home to set up the garage door opener! We will highly recommend Mel Hambelton to our friends. More

Stan was very helpful in my decision process of leasing a vehicle. I didn't think a lease was something I would do, but he took the time to talk with me and find out what my needs and concerns were and it t vehicle. I didn't think a lease was something I would do, but he took the time to talk with me and find out what my needs and concerns were and it turned out that a lease was what worked best for me. My son and I spent the good part of the day with Stan, as I was a little apprehensive about what I needed, and he really wanted to know what was the best fit for me and that when I left I was comfortable with my decision. I'm sure there are other good salespeople at Mel Hambleton, but my experience with Stan was very good and will go back to him when I need another vehicle. More

We started by calling the dealership and Stan was wonderful to work with right away and letting us have ideas of what was available and even gave us his cell phone number to call upon our arrival. W wonderful to work with right away and letting us have ideas of what was available and even gave us his cell phone number to call upon our arrival. We arrived Stan was with another customer and immediately had David visit with us and go over what was available in what we were looking for. Stan and David worked together were very upfront with everything and no hassles on anything. We settled on a deal with the trade in and went to finance and visited with Mark who I will say was just awesome and great scenes of humor and worked hard to get interest rates and payments were they could be worked with and very carefully explained all the paperwork carefully not trying to just shove and sign like other dealerships we have been to. Upon completion of finance we met with Austin who did a fantastic job showing the Sync, going over the manuals and walking us thru all the ins and outs of the vehicle. Austin further told us if we need to review it at any time we could stop back in and someone would be glad to help us out. The whole team was great and I would recommend MH Ford to anyone shopping for a vehicle and service center. More

Horrible experience but loved the vehicle. Rude and arrogate sales people that treat you like trash. Big waste of time. Not fair on values of vehicles. Liars! arrogate sales people that treat you like trash. Big waste of time. Not fair on values of vehicles. Liars! More

My wife and I have purchased many vehicles new. The experience we had making our new purchase at Mel Hambelton was by far the best we've ever had, while shopping for a new vehicle. Stan Bogdan our sa experience we had making our new purchase at Mel Hambelton was by far the best we've ever had, while shopping for a new vehicle. Stan Bogdan our sales person was awesome. He was very knowledgeable and very pleasant to deal with. He helped use find the perfect vehicle for our needs and price range. Doing business with Stan was like spending time with a best friend. Mel Hambleton and Stan Bogdan will be our First choice in the future. The Finance Manager at Mel hambelton Mark Mccasland was also great. Normally we dread this part of the vehicle buying experience. Mark made this part of the experience very pleasant. He was very good at what he does. Normally we have our own lender secured, but Mark helped find a better rate than we were expecting. He really went the extra distance for us. Too often we have felt the Finance person was trying to pad the bottom line. This was definitely not the case with Mark. Mark went over all the options with us. Then listened to our needs and found the perfect fit. Great job by all at Mel Hambelton Ford. From Start to finish Awesome. More

Stan was awesome in dealing with us. We had been looking for almost 6 months. If you go here ask for Stan! Brian in finance was very helpful & patient with us in redoing our paperwork. He had it all printed for almost 6 months. If you go here ask for Stan! Brian in finance was very helpful & patient with us in redoing our paperwork. He had it all printed up & ready to go before we ever got there. Oh & the cookies aren't half bad either! Lol More

Experience at Mel Hambilton was amazing. This is not my first new vehicle, I have purchased four new ones in the past. But I have not had an experience like this before. Everyone was very kind...from the first new vehicle, I have purchased four new ones in the past. But I have not had an experience like this before. Everyone was very kind...from the the technition, salesman, finiance, and the guy that showed us how the F150 worked on the inside. I also talked to several other salesman while I was there, just visiting with them. They were all reall nice and I enjoyed visited with them. Also spoke to an events cordinator, as they were having a fund raiser for something....cant remember exacly what it was. Everyone had high praise for the CEO (I think her name is Lisa). That says a lot about her if all of her employees have good things to say about her. I will buy from them again, I was that impressed. I forgot to mention the Teacher service program. I will get all of my maintence done for free for the next two years! That is an awesome program. Thanks Mel Hambelton! -Justin Bearley- More

Hi I'm correcting a note I wrote . I misunderstood the gentleman at the dealer ship and wanted to tell them I appreciate that they help me out so much and they did truly go above and beyond . And I'm the gentleman at the dealer ship and wanted to tell them I appreciate that they help me out so much and they did truly go above and beyond . And I'm greatful to them . My family has a good car at a great price and to know that they work hard to take care of my situation . Mr. Nightingale was truly one of the nicest gentleman. And I say I'm very happy with my choice to buy my car here .OJ was the the one who sold me the car and I would have to tell you he got me a great price and payments were I need them to be he worked hard with me cause I had such a tight budget.thanks again!!!! Thanks, Jennifer More

i have taken my car to get serviced here since i bought it. Every time i have gone back, i have never had anyone be friendly or go out of their way to help my needs. Twice i was suppose to have a rental c it. Every time i have gone back, i have never had anyone be friendly or go out of their way to help my needs. Twice i was suppose to have a rental car for repair needs, and the rental car was not reserved for me. I have yet another problem that needs attended to. Every person i have dealt with at the service department has been rude and not helpful. They don't care about their customers, they just want to get you out of their way and move on the next. I continued to go here since they weren't out of my way. I guess from here on out, i will drive across town and visit Rusty Eck Ford. More

I had visited several dealerships in the Wichita area in the last few months looking for a quality car that met my needs and was affordable. Stan took the time first over the phone to find out what my needs the last few months looking for a quality car that met my needs and was affordable. Stan took the time first over the phone to find out what my needs were and the situation with my old car. We then set up a time to come in that was convenient and went over many details of my trade-in and what new car would best meet my needs. I was impressed with Stan's expertise and knowledge of cars and the numbers behind making the trade-in a reality. He not only looked at the immediate vehicle need, but also my future status and car value. He was the most honest and knowledgeable salesman that I dealt with in the dealerships that I visited. This was the best car buying experience that I have had and I look forward to working with him on future car deals! More