Mel Hambelton Ford

He was awesome. Very helpful! He helped us find exactly what we were looking for. He didn't give up and was very accommodating for our personal needs. what we were looking for. He didn't give up and was very accommodating for our personal needs. More

Great guy. Honest and attentive. Robert Kinney has sold me a few cars in the last 4 years. I leave happy every time. He will take care of you. me a few cars in the last 4 years. I leave happy every time. He will take care of you. More

Looks like new. The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job considering it was covered with bugs and mud when it it went in. The young man who delivered it to me even wiped off the grill again after he got to my place. I highly recommend Matt Rich, Mark Rank and their service teams. More

Taking Care of Customers After the Sale I went into the Jiffy Lube near my work for a regular oil change when they informed me that a part on my had been recalled and needed to be replaced. I went into the Jiffy Lube near my work for a regular oil change when they informed me that a part on my had been recalled and needed to be replaced. I was shocked and doubtful and left without the repair. I called Justin who'd sold me my car earlier and even though it was his off day took my call and double checked to make sure I was indeed in a safe car. The Jiffy Lube had been infact trying to scam me into unnecessary repairs and I'm so thankful to have a reliable person like Justin to to help me be better protected from places like that. He even followed up a few months later just to make sure everything had been resolved and that me and the car were well. I love that I'm still being taken care of a year after the sale of my car, this is the best service one could hope for. More

Fantastic People Obi deserves nothing but five stars for his amazing work with finding an affordable car that i absolutely love to drive. He was patient with us and ma Obi deserves nothing but five stars for his amazing work with finding an affordable car that i absolutely love to drive. He was patient with us and made sure we found the right fit and was confident in himself which says a lot. Austin was great when it came to financing and it is always wonderful to catch up with old high school pals that have continued to grow into some of the nicest people. These two men went above and beyond for me and i couldn't be more grateful to them. More

Amazing At His Job!!! Jamie made my first car purchase a very easy and comfortable process. He is the nicest guy and never makes you feel pressured. He helped me get the be Jamie made my first car purchase a very easy and comfortable process. He is the nicest guy and never makes you feel pressured. He helped me get the best car and I would definitely recommend him to anyone! More

Love the new car, our sales guy and F&I guys are great. Got home only to discover hail damage on roof, Mel Hambelton fixed it, but should have been made of aware of damage during sale. Got home only to discover hail damage on roof, Mel Hambelton fixed it, but should have been made of aware of damage during sale. More

Our experience at Mel Hambelton Ford Very impressed with the ease, quickness and helpfulness of this whole process. New what we were mostly needing in a vehicle and Mark Rank did not disa Very impressed with the ease, quickness and helpfulness of this whole process. New what we were mostly needing in a vehicle and Mark Rank did not disappoint in giving us options... but not so many we were overwhelmed. Although we’ve always shopped local, we will certainly always consider making the drive to Mel Hambelton to shop around in the future! In addition we will most definitely recommend to our friends and relatives! Thank you Phil and Mark! The atmosphere is pretty awesome! More

Jamie is Awesome Jamie was extremely professional easy to get along with and very personable. This was my first car buying experience and he remained patient with me t Jamie was extremely professional easy to get along with and very personable. This was my first car buying experience and he remained patient with me through all of the struggles and helped me leave the lot in a gorgeous Toyota Camry! I will definitely be back when it's time for a new car! More

Over paid by thousands I feel I was taken advantage of. Dorian was the salesman and his manager is probably more to blame. I told them I wasnt ready and hadnt done my home I feel I was taken advantage of. Dorian was the salesman and his manager is probably more to blame. I told them I wasnt ready and hadnt done my homework. They kept us there for hours and talked insesintly about their Service Dept and that the car was Certified and stayed away from discussing the price. They sold me a car which I could get for $29,000 elsewhere and I paid $37,850 and then they didnt give me what my car was worth so added another 2,000. I paid close to $40,000 for a used Ford 150 truck with 30k miles and some dings. The next day I checked comps and saw it was fairly common to do the 160 point test on the vehicle and saying "It is Certified" I was furious. I went back in and said I am not at all happy with the priced I paid. I said Im all about you getting some commission but I want a competitive price not a terribly high price. Said I would trade up if I got a fair price. Tommy the manager said we have a binding contract. Didnt even try to validate the worth of the vehicle. I tried giving back keys and Tommy said "no one is allowed to accept those keys" If I have an accident my insurance company isnt going to give me anywhere near what I paid and then I will suffer more loss. I realize I really screwed up, but they shouldnt do this to people. Car buying should be a Win, Win. They should show comps and not use tatics to take advantage of women. I will be picketing with a sign until they make this right. More