114 Reviews of Mel Hambelton Ford - Service Center
They are money hungry and just trying to get what they can get not honest people at all.. Lying and deceitful. Not understanding how i can spend so much on my car to get fixed an then not even having it b can get not honest people at all.. Lying and deceitful. Not understanding how i can spend so much on my car to get fixed an then not even having it back a great amount of time i try to go out of town and the check engine light comes on of course they are saying it has nothing to do with anything that was previously fixed an now its another $450 to get fixed after just spending $6xx.xx to get it fixed already.. This is so sad I wouldn’t xxxxing recommend this place at all!! More
Robert Kinney and his sales manager are great people to work with have purchased several f-150 and they work very hard to get the best deal for you and not pressure you into buying anything work with have purchased several f-150 and they work very hard to get the best deal for you and not pressure you into buying anything More
Jason went above and beyond to help me get in a new car. And was able to get my payment lowered. He answered all my questions. Was kind and helpful. Made the whole experience easy and stress free. If you And was able to get my payment lowered. He answered all my questions. Was kind and helpful. Made the whole experience easy and stress free. If you need a new car, ask for Jason. Nolan in finance was also very kind and helpful. I will definitely only deal with them in the future. More
Tyler gwinn is the best service experience you’ll ever want! Ty takes care of us and our business like it was his own can’t ask for great service want! Ty takes care of us and our business like it was his own can’t ask for great service More
Looks like new. The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job The service team at Mel Hambleton is outstanding. They picked up my truck for routine service and it came back looking like new. That was no easy job considering it was covered with bugs and mud when it it went in. The young man who delivered it to me even wiped off the grill again after he got to my place. I highly recommend Matt Rich, Mark Rank and their service teams. More
Taking Care of Customers After the Sale I went into the Jiffy Lube near my work for a regular oil change when they informed me that a part on my had been recalled and needed to be replaced. I went into the Jiffy Lube near my work for a regular oil change when they informed me that a part on my had been recalled and needed to be replaced. I was shocked and doubtful and left without the repair. I called Justin who'd sold me my car earlier and even though it was his off day took my call and double checked to make sure I was indeed in a safe car. The Jiffy Lube had been infact trying to scam me into unnecessary repairs and I'm so thankful to have a reliable person like Justin to to help me be better protected from places like that. He even followed up a few months later just to make sure everything had been resolved and that me and the car were well. I love that I'm still being taken care of a year after the sale of my car, this is the best service one could hope for. More
If you need to replace wiper blades on your F150 I was outfitted with blades the tech called "Premium Flats". Flat they may have been, but Premium, noooooo! The installation was made difficult by " I was outfitted with blades the tech called "Premium Flats". Flat they may have been, but Premium, noooooo! The installation was made difficult by "adaptors" that had to be installed to make them fit. Problems with "hopping" showed up very soon. But recent rainfall made good wiper blades a necessity. Hopping was accompanied by wobbling. Fortunately, I was near another dealership that had the necessary "OE" part. Spend another $10.00 and get OE blades. I am satisfied that M. H. Ford refunded the purchase price. More
Fantastic The experience was great Dorian fox helped me with both my cars plus help with my sons cancer fund raiser. I been to different dealerships nothing lik The experience was great Dorian fox helped me with both my cars plus help with my sons cancer fund raiser. I been to different dealerships nothing like this😁mel Hamilton is fantastic I will NOT go any where else😁😁😁😁😁 More
Will return for my next purchase Justin, my sales person, steps up every time to do everything he can. Just had to get a new part on my car and he helped make everything as painless Justin, my sales person, steps up every time to do everything he can. Just had to get a new part on my car and he helped make everything as painless as possible. Matt kept me in the loop while he had my vehicle for service. More
Deceptive sales tactics and go-to financing They told me that in order to test drive a vehicle that wasn't ready I would have to sign some papers. They told me signing these papers would allow t They told me that in order to test drive a vehicle that wasn't ready I would have to sign some papers. They told me signing these papers would allow them to legally hold my car for evaluation and would allow the service team to push the vehicle to the front of the line. I confirmed with the sales man that nothing was finalized. When we went back in for the test drive we were told the sale was final. When we discussed this issue further with the manager he told us there was nothing he could do to give me back my origa l vehicle but that they could put me in a different vehicle. They sibmitted 5 different applications without our consent and have managed to screw up our credit. All the banks they submitted it to denied the loan as it did not meet their requirements. Not until I sent a demand letter asking for my vehicle back and the attorney general sent a letter did the give me my car back. When we picked up my vehicle the coolant had been drained completely empty and a police report was filed. I would not recommend this dealership to anyone. They will screw you over just for a sale. More