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Melloy Nissan

Albuquerque, NM

3.4
212 Reviews
Melloy Nissan is Albuquerque's only family owned Nissan Dealership. We have been serving the Albuquerque and surrounding areas for 50 years. We carry the largest inventory of new and pre-owned Nissans in the entire state and we are a "Business Certified" dealer for Nissan's full line of Light Commercial Vehicles. Our Parts and Service departments are open 6 days a week to provide you with the highest levels of customer service. Protect your investment in your Nissan with genuine Nissan Parts and Service.
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7707 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 212 reviews

February 03, 2021

Excellent service and great warranty! I completely enjoyed the buying experience and I'm so happy with my new Kicks! Russell was a great salesperson to work with. I would highly recommend the dealersh More

by Emily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russel; Shannon
Feb 05, 2021 -

Melloy Nissan responded

Emily, I'm glad you enjoyed your buying experience at Melloy Nissan. Providing our guests wit world class service is our goal. We look forward to seeing you again when you need service on your new Nissan. Mike L.

January 06, 2021

Service - Do not call Brian, he will not get you in for DAYS. Use the online scheduling systems instead. Pick anyone and you will get next day service. More

by Michele Minieri
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian
Jan 07, 2021 -

Melloy Nissan responded

Michele, I'm very sorry to hear that we fell short of your expectation. We encourage all of our customers to use our online scheduling tool for their service appointments and hope that you find that a more convenient way to schedule your future appointments. I am passing your comments along to our Service Manager so that he can take steps to improve our overall customer experience. Thank you for bringing this matter to our attention and be assured that we value your opinion. Mike L.

November 17, 2020

Everyone was kind and helpful and helped me get the car I wanted ! We were able to get financed at a very low interest rate and our buying experiment was great. Recommended my mother go and purchase a vehi More

by t_ferrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Miller , Miguel Diaz
October 05, 2020

Nice car courteous and accommodating. I am satisfied Nice car courteous and accommodating. I am satisfied I got a good car. Give xxxxxxto the young man that worked with me. Give him a raise. More

by Yes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Engle
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2020

Service department is a mess. However long they tell you it will be to get car serviced add additional 2-hours. The service writers don’t communicate with the mechanic’s. Requested tire rotation and air pre More

by stevenhulse06
Recommend Dealer
No
Employees Worked With
David Engles
September 20, 2020

Great and fast experience. Easy transition from old to new vehicle. Everything explained in detail. Would by again for sure. Bonus, nissan is a great company. More

by HAWKSFAN27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sal
August 20, 2020

Stay AWAY from Mellon Nissan I am in the Stay AWAY from Mellon Nissan I am in the medical field and travel with my job. In Aug 2020 I took an assignment in Albuquerque NM. I drove More

by Cheri Wright
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Lady in rentals, David Engles
Sep 03, 2020 -

Melloy Nissan responded

Cheri, I'm very sorry to hear that you were not treated well at our dealership. Providing excellent service to our customers is a priority to all of our team members and it looks like we fell short of this goal in your case. Unfortunately, we are limited by state health orders regarding some phase of our operation.At the time you were here for service the shuttle was one of those areas where we were limited. We do have a policy to not rent cars to individuals with out of state licenses. While the fact that we have had cars stolen is certainly one of the reasons for this policy, but there are contractual reasons as well. Please accept our sincerest apology for this misstep and consider a return visit to our service department in the future. - Mike L.

July 17, 2020

Dishonest, poor quality and rude service. Don’t go here This service shop is dishonest, slow, rude and sloppy. They kept my car for routine service for almost two weeks. The service advisor kept giving me More

by Kylove06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Padilla, Mike
May 24, 2020

Always excellent service and sales. Purchased a 2020 Always excellent service and sales. Purchased a 2020 Altima this weekend from Nicholas Gallegos. Nick was exceptionally polite, amiable, and profess More

by Pedro
Recommend Dealer
Yes
Employees Worked With
Nick Gallegos and Eric Z
March 22, 2020

They worked hard to make a deal that most other places said couldn’t happen. Really enjoyed working with Aaron Williams as our salesman, nice guy with a good attitude. More

by crhodges79
Recommend Dealer
Yes
Employees Worked With
Ken Engle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Williams, David Engles, Miguel Diaz
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