Mentor Kia

Very disappointed. A 2:00 appointment for an oil change/recall updates have taken over 2 1/2 hours. It’s 4:30 and I’m still here! Might have to check out Preston KIA next time.

Went in ready to buy a 2021 Sorento last Saturday, we walked in at 3:45pm. Salesman approached my husband and I and knew we wanted to purchase, I asked for him to show what he had on his lot, he looked at his watch and said they close in 10 minutes 😳. Handed me a pen and told me to go take a walk back there, right down model numbers we were interested in and call him Monday. Needless to say, we went out to the North Olmsted Kia Sunday and left with a 2021 Kia Sorento.

Great experience. Fast and efficient from start to finish. Made great use of my time and kept the process moving. Would recommend to any one!

I have been a repeat customer of Mentor Kia. I have always had a great experience! The sales team is very welcoming and willing to work with their customers.

The service department was friendly and knowledgeable. They repaired my power window in under 24 hours. The rushed delivered the part and got it installed before I went to work the next day, which was ahead of schedule. Overall a good experience.

I felt the dealership was very clean and appeared to be following all Covid safety standards. My salesman Marty was very helpful and responsible for the safety of Covid. He answered questions and there was no pressure to make a decision instantly.

Good dealership. The financial Dept will work harder to get approval. The l bought was used but it look and it drive like new. Thank you Mentor Kia.

Overall an excellent experience. Our salesperson was very knowledgeable and helpful. The finance process was quick and friendly. the general manager stopped by and thanked us.

Worst Car dealership in Ohio, stay away at all costs. Contacted the dealership regarding a used car, asked some questions regarding the vehicles repair history. I was personally insulted and called a "dope" for asking the questions. Judging by the reputation of the dealership online, I suppose I should be thankful for never actually setting foot in this shady establishment. They really offered nothing to make amends aside from an "apology" from the sales manager, thanks for nothing.

It honesty was the quickest car buying experience ever! Definitely recommend Sean Carlson!!! Process was smoother than it could be. I love my 2020 Forte!