Mercedes-Benz Manhattan

The service is the worse, At first, they change tail gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow bec gate door glass for me and didn't do that right. The window washer wasn't working properly, glass side bars loose, and t\ail light cover somehow became cracked. They did the right thing, came to pick up the car on Wednesday the 6th and left me a loaner, the smallest sedan MB makes (GLA) and my car is GLE-450 (SUV), i didn't complain since i expected that would be a couple days deal. Now it's Monday 11th and the car has not yet entered the shop, It's clear on my app, all these days the car seats there locked with passenger window opened. MB management don't return my calls, my service adviser is off since Friday, and I am 6'/220lb man left with little car for now indefinitely, with none seems carry at the dealership. More

Worked with Katherine to get the new GLE450 and a GT63. The process was very easy, the prices were great from the start. Great experience from start to finish. The process was very easy, the prices were great from the start. Great experience from start to finish. More

Dear Robert Nova I wanted to drop a quick note to say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was ta say thanks for your awesome service at NY Mercedes Dealer, Your flexibility and willingness to go above and beyond to make sure everything was taken care of was greatly appreciated. The whole process would not have been such a success without you. We cannot thank you enough for your professionalism. More

I recently had the pleasure of leasing a new car through George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and s George, and I must say it was an outstanding experience. George's transparency, timeliness, and thoughtfulness made the entire process seamless and stress-free. He was direct and to the point, ensuring that all my requirements were met, and his efforts helped me secure the exact price I wanted. Thanks to George's exceptional service, I will definitely be working with this dealership again in the future. I highly recommend him to anyone looking for a hassle-free car leasing experience. More

I have worked with George on two leases, and both times the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All det the process was most enjoyable and easy. He is honest, clear, and concerned about my time and making the transaction efficient and seamless. All details were handled splendidly. I could not have asked for a better experience. He is also kind, personable and empathetic toward my needs as a consumer. I recommend him and the Manhattan Mercedes Dealership most enthusiastically and without reservation. More

George Baptiste and MBManhattan are the absolute best: the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me the state-of-the-art dealership is tops…complimented by his extraordinary professionalism. The overall experience is one of a kind, that has kept me a very satisfied client for 20 years and 5 MB automobiles…their excellence is unmatched. More

Best experience and fastest total transaction I’ve had in my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sal my car buying experience. From the easy access to the dealership off the West Side Highway, to the amazing environment they’ve created inside, to sales consultant Gregory Gazzola’s expertise and ability to read a customer and deliver the vehicle I wanted, at the price I could afford, expeditiously, it was absolutely the best experience. I emailed Gregory this morning, he found me a vehicle, presented a deal, and gave me a pick up time for earlier this afternoon. I was in and out of the dealership in less than an hour today – I’ve spent more time in Home Depot buying a grill. I highly recommend Mercedes-Benz of Manhattan and Gregory. More

George Baptiste was truly incredible to work with. He is honest and reliable, and also made sure that everything was ready to go before I even arrived—no waiting around, no stress! He took the time to He is honest and reliable, and also made sure that everything was ready to go before I even arrived—no waiting around, no stress! He took the time to really listen to what mattered most to me in a new car and delivered better than I ever expected. Not only was he efficient, but also incredibly kind and patient throughout the process. You can tell he genuinely wants his customers to leave happy. I’ve already recommended him to my family. This was a top-notch experience from start to finish! More

My family has a long history with Mercedes-Benz, we've purchased several vehicles over the years from various dealerships. we've always appreciated the quality and legacy that comes with the brand, howeve purchased several vehicles over the years from various dealerships. we've always appreciated the quality and legacy that comes with the brand, however, haven’t really had a particularly memorable experience purchasing a car. That said, nothing has even come close to the exceptional experience we had with Greg and Scott at Mercedes-Benz Manhattan. From the moment we walked into the showroom, Greg and Scott treated us not like customers, but like family. They were patient, attentive, and incredibly kind not just to me, but to every member of my family. They went above and beyond to truly understand what we were looking for in a vehicle, and they worked tirelessly to find the perfect match for our needs and lifestyle. What really stood out was how genuine their efforts were. There was no pressure, no gimmicks—just two professionals who clearly take pride in providing top-tier service with integrity and heart. They explained every step of the process clearly, made us feel comfortable and confident, and most importantly, helped us secure an amazing deal on a car we absolutely love. After years of buying cars from Mercedes-Benz dealerships across the North East, I can confidently say- this was the best car-buying experience we've ever had. To Greg and Scott—thank you for making this such a special and seamless journey for our family. Mercedes-Benz Manhattan has truly set a new standard, you've earned our loyalty and recommendation for years to come. More

Gregory gave us a magical experience and was professional about our deal. Thank you Greg! about our deal. Thank you Greg! More