Mercedes-Benz Manhattan

Used to buy my cars in Jersey, always go to Manhattan MB now as they have the best deals. My sales person EVAN has been incredible. He is incredibly laid back and has never pressured me at all. He is my fir now as they have the best deals. My sales person EVAN has been incredible. He is incredibly laid back and has never pressured me at all. He is my first sales person that helps me with everything outside of actually buying the car. From financing, finding cars all the way to small details such as extra all weather mats, ez pass stickers, returning my old plates, Evan literally took care of everything. I've been to so many dealers where sales people act as if they are doing you a favor, it has been so nice to have some good customer service. I will service and buy all my cars from Evan in the future and if you want some real customer service, I suggest you do the same! Good luck! More

My first buying experience with MB Manhattan was excellent. My sales consultant, Mary Godek was very knowledgeable and professional. From Mary to Enrique, sales to finance, five stars***** excellent. My sales consultant, Mary Godek was very knowledgeable and professional. From Mary to Enrique, sales to finance, five stars***** More

It was a great experience. I felt taking care of & everyone was so helpful I also appreciate the way Ariel made everything so easy. I felt taking care of & everyone was so helpful I also appreciate the way Ariel made everything so easy. More

I am a long time (40+ years), multi-MB car owner. MB Manhattan is the worst MB service center i've ever dealt with. they don't answer the phones. they don't return calls. When you are there in person MB Manhattan is the worst MB service center i've ever dealt with. they don't answer the phones. they don't return calls. When you are there in person, the service agents ignore you as if you are invisible. While the physical facility is spectacular, and an easy ride from my apartment, i just can't continue to use them for service. It is an utter embarassment that this dealership is owned and run by the factory. More

Mercedes benz of manhattan was ok for the 3 years i serviced my car there until a few months ago when i got a service light. I took the car in for diagnoses and i ended up having to pay for 2 diagnoses serviced my car there until a few months ago when i got a service light. I took the car in for diagnoses and i ended up having to pay for 2 diagnoses for the same problem. I let that go. Now i am having another issue with the car. I called for an appointment they told me the cost for a the diagnostic is $350. I didn’t make the appointment right away but when I called back an hour later they told me that the cost went up to $450. When i spoke to Victoria she confirmed that i have to pay an administrative fee of $450 plus the diagnostic. All this after i have been servicing my car there for 3 years. I wont be going back there. More

This is a top level service operation. Precision work at the highest standard. Highly Professional. I wouldn’t go elsewhere. Precision work at the highest standard. Highly Professional. I wouldn’t go elsewhere. More

Poor manners. Very little knowledge. Can’t trust a dealership with employees like this. They just hire anyone. Very little knowledge. Can’t trust a dealership with employees like this. They just hire anyone. More

Arrogant and unprofessional, unwilling to share quote info with customers. Limit knowledge on purchase options info with customers. Limit knowledge on purchase options More

The whole place needs a reveiw training in hospitality. Smile xxxxxxx! I want your job. Smile xxxxxxx! I want your job. More