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Mercedes-Benz Of Buffalo
Williamsville , NY
35 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
While we are based in Williamsville, NY, we are proud to serve the entire Buffalo community and other nearby locations. In the search for a new or pre-owned Mercedes-Benz, our dealership remains a go-to location for luxury car shoppers.
With specialists on hand to help with any part of the car shopping or vehicle ownership experience, Mercedes-Benz of Buffalo provides financing, car service and a great selection of vehicles for luxury car shoppers in the Buffalo area. Our facility offers one of the largest combined Mercedes-Benz, smart and Sprinter retail and service facilities in the New York area. When it comes time to search for a new car in the Buffalo area, Mercedes-Benz of Buffalo is a great place to start. Hope to see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 35 reviews
May 20, 2025
Zack, Chelsea, and Richard were all very knowledgeable and responsive during this transaction. They made the deal worth the effort of coming from out of town to complete. No nonsense, great communication and responsive during this transaction. They made the deal worth the effort of coming from out of town to complete. No nonsense, great communication and accommodating in ways far exceeding many dealerships. More
by LessonLearned
May 17, 2025
My dealing with Richard at Mercedes-Benz Buffalo was so smooth online, and over the phone that I flew 800 miles to buy the vehicle. I was looking for a specific vehicle that they had in stock and was willi smooth online, and over the phone that I flew 800 miles to buy the vehicle. I was looking for a specific vehicle that they had in stock and was willing to travel to get what I wanted. There were no games, no bait and switch and what they told me over the phone is exactly what I paid. My experience from beginning to the end was nothing short of exceptional. The exact experience you would hope for from a high-end dealership. More
by Todd
March 16, 2025
Pleasure to do business with Richard Ode and Mercedes buffalo. Rich was straight forward and made it easy to make the deal., Pickup was fast and off I drove with a great car. Good no hassle buying experi buffalo. Rich was straight forward and made it easy to make the deal., Pickup was fast and off I drove with a great car. Good no hassle buying experience. More
by Sleve
March 09, 2025
The process of purchasing a vehicle was super painless, financing was really transparent and helpful. financing was really transparent and helpful. More
by zowie080102
Employees Worked With
February 26, 2025
Very professional and great communication. Excellent buyers experience. Would highly recommend this dealer and purchase from them in the future. Excellent buyers experience. Would highly recommend this dealer and purchase from them in the future. More
by johnarrowhomes
February 25, 2025
I live in Dallas Texas. Was looking for a car online. I talked to several dealerships around the country. I had a trade in. Needed to be picked up and Drop off the new car. Was looking for a car online. I talked to several dealerships around the country. I had a trade in. Needed to be picked up and Drop off the new car. It wasn’t an easy deal. Richard didn’t blink an eye. The other places I talked to didn’t show any interest in taking my trade or getting the car to me. Thank you Richard ode and Mercedes of Buffalo. More
by toddistre
February 16, 2025
The dealership was efficient, accommodating, and made the entire process very easy. I would recommend to all entire process very easy. I would recommend to all More
by sandybarnes
Employees Worked With
February 15, 2025
Richard and Chuck took time to listen to what I was looking for and worked with me in finding an alternative vehicle that actually fitted my needs and budget better. looking for and worked with me in finding an alternative vehicle that actually fitted my needs and budget better. More
by 7xtopher
February 11, 2025
Very clean dealership, with friendly staff. Plenty of Autos to look over. Jacob spent a good 30 minutes of his time explaining all the features of the Mercedes. We also went to the Buffalo aut Plenty of Autos to look over. Jacob spent a good 30 minutes of his time explaining all the features of the Mercedes. We also went to the Buffalo auto show. Where Jacob showed us many other vehicles which I have an interest. Mary my wife, purchased from Jacob in early October. He is very professional, and when I pull the trigger for a purchase, he will be my salesman. More
by bverbeck
Employees Worked With
February 10, 2025
Excellent experience. I felt as though the entire team listened to my needs and offered solutions which were within my target. I only have positive things to say about t I felt as though the entire team listened to my needs and offered solutions which were within my target. I only have positive things to say about this experience. More
by Sculliton
