Mercedes-Benz Of Tacoma

Brian treated me very well. Told me the recall would take 2 hours and had me on my way in 1 hour and 50 minutes. I would return to MB Tacoma without reservation. take 2 hours and had me on my way in 1 hour and 50 minutes. I would return to MB Tacoma without reservation. More

Great experience as a first time customer. Appreciate getting in on time and that my service appointment was completed as promised. As I waited I had contact with several people who were all genuinely fr getting in on time and that my service appointment was completed as promised. As I waited I had contact with several people who were all genuinely friendly, efficient and helpful. More

Jim Foster is always a pleasure to work with. He goes above and beyond from start to finish and always goes out of his way to make the process easy and efficient! above and beyond from start to finish and always goes out of his way to make the process easy and efficient! More

Customer service is terrible!!! I did not get a loner car. Their pick up service was terrible. I waited outside for 3 different Lyft cars till I was picked up!!! Then they did not address my issues wit car. Their pick up service was terrible. I waited outside for 3 different Lyft cars till I was picked up!!! Then they did not address my issues with my car!!! More

Great job! Greater customer service and support! Super friendly and easy to work with helping maintain my aging sport Mercedes! Well done guys and gals! friendly and easy to work with helping maintain my aging sport Mercedes! Well done guys and gals! More

The customer service is always good at Mercedes of Tacoma. It was unfortunate it took well over a week to get my car back and I was told they were out of loaners until September. Also unfortunate Tacoma. It was unfortunate it took well over a week to get my car back and I was told they were out of loaners until September. Also unfortunate was the cost to replace the fuel pump. Although it is a Mercedes so I know what to expect with price. I still gave a high rating because the customer service is always great. I don’t ever feel like any extra service is being pushed on me. The price is what it is and like all the other businesses around, Mercedes is in need of employees for some of the positions. Brian was the service advisor and did a good job. I also put Monica on here because she greeted me and is always friendly when I come in (fortunately, not on a frequent basis). Keep up the good work! More

if your car has Wheel locks, find them before needed..! Parts had everything needed to solve my missing wheel lock issue. Service combined a scheduled appt early, installed a new tire, and good as new. Parts had everything needed to solve my missing wheel lock issue. Service combined a scheduled appt early, installed a new tire, and good as new. More

Chris Lee is an amazing salesman! He was so on top of things and made sure I was totally happy with my new car. Everyone I came in contact with was super helpful, professional and friendly. I love that t things and made sure I was totally happy with my new car. Everyone I came in contact with was super helpful, professional and friendly. I love that the dealership is dog friendly as well! More

They were very nice and fast with my service. It was time for my transmission service but the mechanic had noticed that it had been done before. To my surprise the dealer that i had bought the car from i Az for my transmission service but the mechanic had noticed that it had been done before. To my surprise the dealer that i had bought the car from i Az had done it at 40,000 instead of 60,000 so they didn't have to do it. Thanks Larson Mercedes......... More

The process was smooth from the test drive to the financing. I appreciate the fact that Arnie realized what I wanted in a car and pointed out the perfect car. I’m grateful for his service. financing. I appreciate the fact that Arnie realized what I wanted in a car and pointed out the perfect car. I’m grateful for his service. More