Mercedes-Benz Of Tacoma

I was promised a detailed cleaning after the service and received a quick vacuum. Also the lack of follow up I was given an estimate of three hours but it took almost eight. Which is understandable but info received a quick vacuum. Also the lack of follow up I was given an estimate of three hours but it took almost eight. Which is understandable but inform the customer of the delay. Overall everyone was friendly and easy to speak with. I will return just this could have been a one time occurrence. More

Monica could not have been more helpful! She was kind,courteous and thoughtful when it came to bringing my GLA 250 in for a scheduled service appointment.She was timely in her estimate of the servic kind,courteous and thoughtful when it came to bringing my GLA 250 in for a scheduled service appointment.She was timely in her estimate of the service window. More

Great communication from the team at Mercedes Benz of Tacoma. I was in and out with a loaner within 20 min of dropping my car off. Tacoma. I was in and out with a loaner within 20 min of dropping my car off. More

Courteous, and it was much faster than we expected. Just were in for an airbag recall replacement and was happy that we were not pressured into extra service. Just were in for an airbag recall replacement and was happy that we were not pressured into extra service. More

The people I interacted with were nice and the facility was clean. My 1 o’clock appointment for an oil change lasted until 515 and my car was not even washed. I don’t think this kind of wait for an oil cha was clean. My 1 o’clock appointment for an oil change lasted until 515 and my car was not even washed. I don’t think this kind of wait for an oil change is acceptable. More

Excellent service from guru Bajwa very good customer service very nice man very friendly customer service He helped us explain us about the car thank you service very nice man very friendly customer service He helped us explain us about the car thank you More

Chase was amazing to deal with. I am in NJ and this was an out of state purchase. He kept Me up to date on everything timely and answered every call and text. This was a very smooth deal. an out of state purchase. He kept Me up to date on everything timely and answered every call and text. This was a very smooth deal. More

Jennifer could not have been more helpful! She was kind, courteous, and thoughtful when it came to bringing my Sprinter in for a recall, finding a way to make it take the absolute least amount of time for m courteous, and thoughtful when it came to bringing my Sprinter in for a recall, finding a way to make it take the absolute least amount of time for me. Had a wonderful experience with this service department! More

Great help from your team during the purchase of my vehicle. Everybody was helpful and polite . Finance was great as well as the gentleman who put on my license plates when it was already closing time vehicle. Everybody was helpful and polite . Finance was great as well as the gentleman who put on my license plates when it was already closing time . The one thing though is I had leased the car and I thought it was going to be a direct sale but the car ended up being sold to Mercedes of fife who turned around and sold it to me. I thought that was a bit strange. More

I brought my car in for a service and I was very pleased. All of issues with my car were addressed and also some issues I didn't even know were there. It ended up being a little expensive but the service was All of issues with my car were addressed and also some issues I didn't even know were there. It ended up being a little expensive but the service was second to none. More