Mercedes-Benz Of Tacoma

Amazing customer service and made me feel comfortable and like I mattered as a customer to them. Thank you so much Mercedes Benz of Tacoma! like I mattered as a customer to them. Thank you so much Mercedes Benz of Tacoma! More

Jim Foster is excellent. Humble and no ego. Above and beyond. I will be a return customer! They even had a clean restroom for us during Covid. Thank You! beyond. I will be a return customer! They even had a clean restroom for us during Covid. Thank You! More

Very pleased with the personalized customer service I always recieve. My service consultant wasn't working the day my car was ready for pick up but he still called me to make sure I had all of the necess always recieve. My service consultant wasn't working the day my car was ready for pick up but he still called me to make sure I had all of the necessary information about my vehicle. More

Very 'customer first' oriented service department. Monica kept us informed throughout the entire process. She helped us work through the work needed and ultimately refunded a portion of the cost. kept us informed throughout the entire process. She helped us work through the work needed and ultimately refunded a portion of the cost. More

Found to be comfortable and not at all pressured into buying something very helpful and knowledgeable in answering all our questions on the vehicles we inquired about buying something very helpful and knowledgeable in answering all our questions on the vehicles we inquired about More

The work was done in a timely manner and all of my concerns were addressed. Brian kept me abreast of the status of the repairs. concerns were addressed. Brian kept me abreast of the status of the repairs. More

Excellent Customer service from our service specialist and technicians , and shuttle driver Joe We appreciate the shuttle alternative to Lyft or Uber. We prefer the shuttle instead of Lyft. Thanks and technicians , and shuttle driver Joe We appreciate the shuttle alternative to Lyft or Uber. We prefer the shuttle instead of Lyft. Thanks More

My advisor Monica in the service department was on top of everything. I appreciated the fact I was able to get a loaner car. Everyone was efficient and friendly. Would recommend them for servicing your Mer everything. I appreciated the fact I was able to get a loaner car. Everyone was efficient and friendly. Would recommend them for servicing your Mercedes. More

Minimal to zero troubleshooting done for my admittedly intermittent fault. I tried to obtain the technical information to track down the fault myself, but was told they didn’t have it. I understand inte intermittent fault. I tried to obtain the technical information to track down the fault myself, but was told they didn’t have it. I understand intermittent faults are very difficult to solve in many cases, but as far as the information I was given, they didn’t even try. I will have to obtain the wiring schematics myself, with no help from the dealer. More

Chris Lee made our first Mercedes car purchase a wonderful experience which my husband and I both enjoyed. And Scott was awesome in showing us how to use the features on the car. We love our new ca wonderful experience which my husband and I both enjoyed. And Scott was awesome in showing us how to use the features on the car. We love our new car and will be referring our friends/relatives. More