Mercedes-Benz Of Tacoma

Chris Lee.. You are the best! Follow up calls were Chris Lee.. You are the best! Follow up calls were very important for me and you did that very diligently. Your super salesman manner was the fact Chris Lee.. You are the best! Follow up calls were very important for me and you did that very diligently. Your super salesman manner was the factor that I choose the Merceds-Benz out of my car shopping list of Jaguar, Land Rover, Cadillac, and Lexus. Thanks for your excellent service! More

MB of Tacoma has always been a delight to do business with. They treat me as if I am the best customer, every time. (Meanwhile doing routine maintenance mind you). I hate to say this, yet I blame it on b with. They treat me as if I am the best customer, every time. (Meanwhile doing routine maintenance mind you). I hate to say this, yet I blame it on being new to Washington and not knowing locations well. 1st purchase SL550 MB-Seattle. 2nd MB-Bellevue S550. I still own both but next time I am ready for new or used, I will go through Tacoma/Fife MB. They have earned my respect and therefore deserve my business. I know in the future, should I be looking for a specific MB- given what the Service Team has shown me, the Sales won't let me down either. Keep up the great work Jessica, Oscar La Cerna and James. I know there are more "shout outs" to you all- MY THANKS and apologies for anyone I have left out. Sad to read the reviews that not all staff members were not wearing masks however. I was among the last to approve of "wear a mask" yet, I know, it matters. If my parents were still alive, this would make a very large difference from what you are reading now. Please, don't let myself or anyone down ladies and gentleman of MB Tacoma down. This will go away sooner if we all 'Just Do It' as Nike says. Other than that- I'm still coming in for service on the 2nd. More

On the 26th of dec my c250 scheduled to replace my four tires.my.advisor mr Robert told us it will takes about 4hours.the work done almost 5.5 hours.in addition our loan car has a flat tire.however,everyon tires.my.advisor mr Robert told us it will takes about 4hours.the work done almost 5.5 hours.in addition our loan car has a flat tire.however,everyone that involved in the service dept are doing a very professional job.they’re helpful and done an outstanding jobs.BRAVO guys More

Professional and courteous. Went to trade in old lease, drove off with a new lease in a few hours. Great inventory, expedient, and answered all of our questions. Will be coming back at end of lease for ano drove off with a new lease in a few hours. Great inventory, expedient, and answered all of our questions. Will be coming back at end of lease for another one... maybe even before for a second Mercedes. Oh, and any special requests, these guys can make it happen. More

Very eager to please. Details were well covered. Generous time allotment for training. Delivery faster than we needed.Great communication on the progress of acquiring the vehicle. time allotment for training. Delivery faster than we needed.Great communication on the progress of acquiring the vehicle. More

Great service by a well organized professional team. I am pleased with the work that was done on my 550 Gl. This is by fare, the best service repair shop in the state of Washington. Jobe well done team! pleased with the work that was done on my 550 Gl. This is by fare, the best service repair shop in the state of Washington. Jobe well done team! More

I was very pleased with both the dealership and the salesman, Chris Lee, I worked with. Chris was very patient with me and took the time to make sure he found exactly what I was looking for. I'll defin salesman, Chris Lee, I worked with. Chris was very patient with me and took the time to make sure he found exactly what I was looking for. I'll definitely come back when I am ready for another car More

Courteous and respectful service from Jim Foster. As a healthcare professional I would have preferred to see ALL of the staff wear masks during this deadly pandemic. Take mask wearing seriously folks!!! healthcare professional I would have preferred to see ALL of the staff wear masks during this deadly pandemic. Take mask wearing seriously folks!!! More

We were very pleased with both salespeople. However, we were quite unhappy (and almost left) when they allowed several unmasked people in the showroom! They appear more interested in making a sale than pro were quite unhappy (and almost left) when they allowed several unmasked people in the showroom! They appear more interested in making a sale than protecting customers. More

Overall my experience was great. However I waited 2hrs 10min for a simple service. The appointment scheduling specialist need to help out the servicing technicians. I feel I waited for to long being had a 10min for a simple service. The appointment scheduling specialist need to help out the servicing technicians. I feel I waited for to long being had an appointment. More