Mercedes-Benz Of Tacoma

Overall just a professional, pleasant and no stress experience. The car we wanted to see and buy was waiting in front, Victoria was friendly and easy to work with and paperwork was quick once we got t experience. The car we wanted to see and buy was waiting in front, Victoria was friendly and easy to work with and paperwork was quick once we got there More

Jim did a fantastic job. He spend all day trying to accommodate our needs. We didn’t feel rushed or pressured at all. We love our new purchase. accommodate our needs. We didn’t feel rushed or pressured at all. We love our new purchase. More

Brought in my 2020 GLB250 for recalls and first year service. Monica provided excellent customer service. The car wash service was a little backed up which added some undesired time to my appointment. service. Monica provided excellent customer service. The car wash service was a little backed up which added some undesired time to my appointment. Everyone was highly apologetic regarding this, however. More

A customer focused operation. The people who work here all have an excellent customer service attitude. The client can feel that this facility is a high class operation. all have an excellent customer service attitude. The client can feel that this facility is a high class operation. More

Sandy and Michael Roberts were excellent help! They both greeted me with confidence, a friendly demeanor and were very pleasant! They made my experience a great one! Michael was very professional, had great greeted me with confidence, a friendly demeanor and were very pleasant! They made my experience a great one! Michael was very professional, had great follow through and attentive to my needs. More

So far all my experiences there have been good. My only issue is the price of the service. I basically had an oil change at 8k miles. It cost me $275.00 including tax. Yes, I know there is an inspection bu issue is the price of the service. I basically had an oil change at 8k miles. It cost me $275.00 including tax. Yes, I know there is an inspection but kind of steep for an oil change. More

Monica was AMAZING! She answered all my questions. The service was outstanding, super super fast, and friendly. 5 STAR service all around! Great great great! service was outstanding, super super fast, and friendly. 5 STAR service all around! Great great great! More

Fast thorough service with a fine complimentary mocha, a little pricey for the service performed but hey, it is a Mercedes. Service done on scheduled delivery timeframe with a wash and vacuum little pricey for the service performed but hey, it is a Mercedes. Service done on scheduled delivery timeframe with a wash and vacuum More

Came in for are second car, bought a GLC 300 beautiful car from Chase, Chase was professional and found us exactly what we wanted with no hassles of the search. Very happy with are experience we had.. car from Chase, Chase was professional and found us exactly what we wanted with no hassles of the search. Very happy with are experience we had.. Thanks again Chase More

Monica provided excellent service. She ensured all work was done and called with recommendation on a couple additional services that were needed. My vehicle was completed on time and returned to me clean ( was done and called with recommendation on a couple additional services that were needed. My vehicle was completed on time and returned to me clean (inside and out). The loaner vehicle was comfortable and it’s great to have this option. We are happy to be part of the Mercedes Family. I say “Family” because that is how Monica and the Service Team treat you. More