Mercedes-Benz Of Tacoma

Guru was a huge help in finding my dream car! I will definitely be purchasing my wifes next car through him! This dealership is filled with great, friendly people. definitely be purchasing my wifes next car through him! This dealership is filled with great, friendly people. More

Amin did a good job or orchestrating the repairs. Costs were reasonable. But the star of the show was Ericka, the Tire Specialist. This is the first time in my nearly 50 years as a vehicle owner that I eve were reasonable. But the star of the show was Ericka, the Tire Specialist. This is the first time in my nearly 50 years as a vehicle owner that I ever bought tires through a car dealership. But the staggered nature of the wheels and tires on my SL550 create a special situation. Ericka fully understood this, and the solutions she offered were more than competitive with Costco and Discount Tire....and I received considerably greater expertise and guidance from Ericka than elsewhere and "one stop shopping by getting the alignment and the tires in one place. Ericka is a real asset to your dealership!! Tim Riggers More

John was great to work with, he provided me the amazing customer service that you would expect from Mercedes. He helped me find the right car and even made sure I knew about other ones that were like it bu customer service that you would expect from Mercedes. He helped me find the right car and even made sure I knew about other ones that were like it but different so I had the full picture! He was great courteous, easy to talk to and all around congenial person. Thanks for helping me find my ride! More

Wow! I had some problems in this past with this Service team but I decided to give it another chance, seeing how it's just a half a mile from my house versus going all the way out to Bellevue and James mad team but I decided to give it another chance, seeing how it's just a half a mile from my house versus going all the way out to Bellevue and James made my experience very enjoyable and the coffee gAl was a peach.very sweet lady who has a mean nitro cold brew on the house. More

I had to leave my vehicle overnight which was not expected but I'm happy with the service and my vehicles running performance. I was surprised that they would not repair my window controller under expected but I'm happy with the service and my vehicles running performance. I was surprised that they would not repair my window controller under warranty as it was identified to have had water damage in the past. Must have been the previous owner. More

Brian is great! Great communication and fast service!! If I could give 10 stars I would! They let me know what was going on every step of the way! Thank you Mercedes Benz of tacoma! I could give 10 stars I would! They let me know what was going on every step of the way! Thank you Mercedes Benz of tacoma! More

Monica atYour check in desk at customer service went out Monica at Your check in desk at customer service went out of her way to me feel comfortable and take care of my wife’s 260GLA 4matic. Monica at Your check in desk at customer service went out of her way to me feel comfortable and take care of my wife’s 260GLA 4matic. More

Can’t imagine a better experience in regards to purchasing a vehicle. John and Arnie really made sure that I got exactly what I wanted purchasing a vehicle. John and Arnie really made sure that I got exactly what I wanted More

Chris Lee was very courteous and professional. We enjoyed our visit and love the Mercedes we purchased. Thanks for the help and expertise we received. enjoyed our visit and love the Mercedes we purchased. Thanks for the help and expertise we received. More

The only disappointment we had was the 3% fee for using a credit card to pay the amount we owed. Why would a luxury car dealer need to do this? Seriously?! credit card to pay the amount we owed. Why would a luxury car dealer need to do this? Seriously?! More