Mercedes-Benz Of Tacoma

Mike, my service advisor did everything humanly possible to get me in and out Monday morning. He was professional, courteous, hard-working, and knowledgeable about the recall service I have scheduled that d to get me in and out Monday morning. He was professional, courteous, hard-working, and knowledgeable about the recall service I have scheduled that day and offered advice for the next step my car will need to be serviced for in the next few years. I hope to be able to work with him again in the future. More

I always get great customer service as well as service on my car at Mercedes-Benz of Tacoma. Thanks to you all for such a great experience. my car at Mercedes-Benz of Tacoma. Thanks to you all for such a great experience. More

Vehicle was damaged and stole DVD players and broke our radio and never put it back and also no communication for weeks not so g radio and never put it back and also no communication for weeks not so g More

MB of Tacoma had a great deal on tires that my car needed and service advisor Monica and shop lead Erika made it so easy for me to take full advantage of it. Thanks, ladies! and service advisor Monica and shop lead Erika made it so easy for me to take full advantage of it. Thanks, ladies! More

The service was done, one item needed replacing, it was in stock and replaced. Everything works as it's supposed to with one minor exception, in that the advisory panel did not get cleared of the service d in stock and replaced. Everything works as it's supposed to with one minor exception, in that the advisory panel did not get cleared of the service due. As I said, very minor and all it would take is a quick stop by to reset. All in all, the service was great, the hospitality was great and I enjoyed everything overall. More

I called and made my appointment 2 weeks in advance, because the need to orders some parts. I take the day off so I can drop my car off in the morning and pick it up at the end of the day. I get a call because the need to orders some parts. I take the day off so I can drop my car off in the morning and pick it up at the end of the day. I get a call at 11 saying no one ordered my parts and they won’t be in until Tuesday. They wouldn’t give me a loner car for their mistake. Won’t bring my car back anytime soon. More

Bought a used Lexus and there was an issue with the door lock after I took the car home. They took care of the problem immediately at their cost no questions asked and gave me a loaner in the meantime. Bu lock after I took the car home. They took care of the problem immediately at their cost no questions asked and gave me a loaner in the meantime. Buying process made easy Arnie and Jose were great! More

Excellent service, very courteous and friendly. Thank you. Right on time, quoted one hour and it was exactly one hour, answered my questions clearly and knowledgeably. you. Right on time, quoted one hour and it was exactly one hour, answered my questions clearly and knowledgeably. More

My experiences with the Larson Mercedes has always been outstanding. All service employees through the service Managers are knowledgeable about their products and service. Top Notch. outstanding. All service employees through the service Managers are knowledgeable about their products and service. Top Notch. More

My service appointment went really well and was complete before expected! Thank you as always for taking care of my car and of me! Thank you. before expected! Thank you as always for taking care of my car and of me! Thank you. More