Mercedes-Benz Of Tacoma

Picked up for Service Cathy picked my car up, left me a loaner and brought it back once complete. Great Service saving me time taking all the way to Tacoma. Cathy picked my car up, left me a loaner and brought it back once complete. Great Service saving me time taking all the way to Tacoma. More

Fantastic & fun experience! Going in to my appt I wasn't sure what kind of car I really wanted but Cathy listened to why I was wanting to change from my current vehicle and direc Going in to my appt I wasn't sure what kind of car I really wanted but Cathy listened to why I was wanting to change from my current vehicle and directed me to the GLC line of Mercedes SUVs. I was not 100% in love with the size but then we saw the GLE series and that was it. The test drive was fun and I was very pleased with the whole process from beginning to end. I was one of the final customers of the night but you would never have known it with everyone's positive attitudes and willingness to help me learn about my new vehicle. I would recommend Cathy More

great service! Monica did an outstanding job! She stayed in touch with me and very very prompt. The service department must know she is an excellent representative Monica did an outstanding job! She stayed in touch with me and very very prompt. The service department must know she is an excellent representative of the company. More

Extremely over priced. Any other location it would have cost 1/3 to 1/2 of the price Service was slow I’ll still have to return for the piece that was not in stock cost 1/3 to 1/2 of the price Service was slow I’ll still have to return for the piece that was not in stock More

Professional and subject expert. He has great respect for our men in uniform. Good job. Exceptional customer service and courteous in his language. That’s remarkable. our men in uniform. Good job. Exceptional customer service and courteous in his language. That’s remarkable. More

Great dealership... except for service techs. Can’t fix a xxxx thing, these are Mercedes... not Nissans! Usually comes home worse than when I dropped it off. No longer use this dealership. xxxx thing, these are Mercedes... not Nissans! Usually comes home worse than when I dropped it off. No longer use this dealership. More

Great customer service. Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great customer service. Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

Service not completed MB was not able to bring my 2017 MB E 400 wagon to the condition that it was when new. Sirus not able to help either. MB was not able to bring my 2017 MB E 400 wagon to the condition that it was when new. Sirus not able to help either. More

great service , car broke down, was able to get car in on saturday, and workedon problem first thing monday, fast response time and droped rental off at dealership. , car broke down, was able to get car in on saturday, and workedon problem first thing monday, fast response time and droped rental off at dealership. More

Great Customer Service from Jennifer! Although the service center is really busy right now, Jennifer was friendly, professional and went the extra mile to ensure our van was serviced and r Although the service center is really busy right now, Jennifer was friendly, professional and went the extra mile to ensure our van was serviced and ready to go! GREAT customer service! More