Mercedes-Benz Of Tacoma

Exceptional care and servixe The level of personal care and professional expertise I received from Erik and everyone I worked with was extraordinary. I didn’t buy my car at Merced The level of personal care and professional expertise I received from Erik and everyone I worked with was extraordinary. I didn’t buy my car at Mercedes of Fife but I will ABSOLUTELY buy my next car there. In addition, I will have all my service done in house. More

Excellent Service From Beginning to The End We had other appointments lyft was called came in 9min took us to destination..and comin back did not waste time in 5min was there picking us up and g We had other appointments lyft was called came in 9min took us to destination..and comin back did not waste time in 5min was there picking us up and gerring us back to our car rt on time. Thanks To Larson Mercedas in Fife. More

Great experience Since this was my first experience with this dealership, I was amazed at their level of service. Everyone was kind and courteous. My service rep was O Since this was my first experience with this dealership, I was amazed at their level of service. Everyone was kind and courteous. My service rep was Oscar and he did his best to make my visit a pleasant one. My car was cleaned inside and out and a proper safety report was submitted together with the repair estimate. I will surely return for any repair or service that my car may need in the future. More

Excellent Experience Great experience with Mercedes of Tacoma in purchasing our new vehicle. No pressure, very good follow through in all aspects of the sales process. H Great experience with Mercedes of Tacoma in purchasing our new vehicle. No pressure, very good follow through in all aspects of the sales process. Highly recommend! More

Great folks to deal with. I have bought approximately 3 sprinters and 6 Mercedes from Jim Foster. He is knowledgeable, efficient, friendly and just easy to deal with when purch I have bought approximately 3 sprinters and 6 Mercedes from Jim Foster. He is knowledgeable, efficient, friendly and just easy to deal with when purchasing a vehicle. His follow up is great. Very genuine. More

What else did they not do? Check in was prompt and courteous, we were asked if we wanted a courtesy wash and vacuum (of course, why need to ask, it was a service emphasized at Check in was prompt and courteous, we were asked if we wanted a courtesy wash and vacuum (of course, why need to ask, it was a service emphasized at the time of purchase) car was ready quickly, when we picked it up, the service desk was understaffed, lots of customers waiting in que. When they finally got our car for us, no wash or vacuum, DEF was spilled on the tire and wheel and not cleaned up. So, we had to wait for them to get the car washed and vacuumed, DEF mess cleaned up. it was listed on the work order, so it's not like they thought we declined the service. Makes me think what else they decided not to do. . . . Who would know? I'm wondering if my vehicle really was sericed? More

The B service experience 1st class from start to finish. Was met as I drove into the service bay by a service representative who then introduced me then to Karen who then hand 1st class from start to finish. Was met as I drove into the service bay by a service representative who then introduced me then to Karen who then handled it from there. Very professional service staff. I then checked out some of the new models meeting a salesman establishing a relationship in hopes of putting together a deal next year for a new lease. Overall great place to do business. More

Excellent Service from Start to Finish My Sprinter was having issues and many potential causes were initially identified. A part that indicated failure was replaced under warranty and all t My Sprinter was having issues and many potential causes were initially identified. A part that indicated failure was replaced under warranty and all the other potential causes no longer appeared on re-test. Although it took an addition two rounds of analysis and repair the service department was very supportive and did finally find the root cause. Vehicles these days have a lot of technology that makes it challenging sometimes to find the root cause and MB of Tacoma was very aggressive to ensure the issue was resolved fairly and as quickly as possible. Personally, I found their service to be top shelf and they are definitely dedicated to customer satisfaction. More

Customer service, sell Chris Lee is an honest man. I don’t mind recommending him to friends. He is courteous and respectable. He makes follow up after the sell is done, mak Chris Lee is an honest man. I don’t mind recommending him to friends. He is courteous and respectable. He makes follow up after the sell is done, making everything is doing well. More

I enjoy my new car, still have more to learn. Best service, fast great easy to talk to hope to stay friends love the color sorry to hear you not having the color in the future Best service, fast great easy to talk to hope to stay friends love the color sorry to hear you not having the color in the future More