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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

April 12, 2022

Always so helpfull, best customer service around. They do everything they can to ensure your satisfaction. More

by MUDPUDDLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Monica Saechao, Jose Alberto, Jerry Podgorski
Apr 12, 2022 -

Mercedes-Benz Of Tacoma responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 11, 2022

I have a brand new Sprinter CamperVan. Picked it up at Johnson RV on the 30th. Discovered the next day that the fuel gauge does not work properly. Brought to you on the 1st and was told More

by Tmmcmanemy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Monica Saechao, Jerry Podgorski
Apr 28, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for your feedback. While we're very sorry that you initially didn't have the best experience at our dealership, we are glad to hear that the issue has been resolved. We hope you will give us another opportunity to serve you and demonstrate our commitment to great customer service! Jerry Podgorski Service Manager (253) 778-7326 jerrypodgorski@looklarson.com

May 02, 2022 -

Tmmcmanemy responded

Of course. Everything is okay Thanks

April 09, 2022

My experience was great. I felt listened to and all things I needed were addressed. They all were friendly and helpful. I am coming back for future service needs. My new More

by DANIEL_BICKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria in Sprinter service she made it easy and was very good to work with.
Apr 11, 2022 -

Mercedes-Benz Of Tacoma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks, Daniel, for choosing Mercedes-Benz Of Tacoma! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 08, 2022

Organized and on time. they were quick and called when my car was done. Thanks. More

by JONMAXKAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Monica Saechao, Jerry Podgorski
Apr 11, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

April 07, 2022

Oscar Cerna was remarkable and not only listened but assisted us in every detail. Everything was great. He explained everything to us and was attentive and helpful More

by Anneevamod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Cerna
Apr 07, 2022 -

Anneevamod responded

This is my customer review

April 06, 2022

Understands the stress of purchasing a vehicle and are kind and helpful making the experience much easier. More

by TERESAHERNANDEZ887
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander in sales, Scott Gerard, Jose Alberto
Apr 06, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 06, 2022

Jim Foster always goes that extra mile for us, he can't be beat. We will always use him. More

by BIGDOGLINK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Falsetta, Jim Foster, Jose Alberto
Apr 06, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim met your expectations. Thank you again for choosing Mercedes-Benz Of Tacoma, we look forward to having you as one of our valued customers for many more years to come! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 06, 2022

I got the pleasure to work with Gurlal and he was fantastic to work with! Everyone made our transaction/visit so easy. More

by Jordan.Seaborn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guru Bajwa
Apr 07, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. All of us at Mercedes-Benz Of Tacoma are glad to have you as a customer. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 05, 2022

They were helpful in getting the car I wanted and made changes to get financing in my range. More

by MHOTTRAX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rico, Scott, Amanda, Andrew Falsetta, Jose Alberto
Apr 06, 2022 -

Mercedes-Benz Of Tacoma responded

Here at Mercedes-Benz Of Tacoma, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

April 05, 2022

They provided great service. We Will go back again. The staff was very courteous and helpful. More

by DEEPAKBANSAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Andrew Falsetta, Emil Zakhrabov, Jose Alberto, Brandon Avery
Apr 06, 2022 -

Mercedes-Benz Of Tacoma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

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