Mercedes-Benz Of Tacoma

Everyone at the dealership made this a pleasant experience. From sales, Arni,to finance, Emil and Jose, to technical support, Scotty. experience. From sales, Arni,to finance, Emil and Jose, to technical support, Scotty. More

Paid $600 for a diagnosis to be told "we don't know". Easily the most expensive car wash I've ever been to! Easily the most expensive car wash I've ever been to! More

Calls would go unreturned for several days. Car was in shop for two weeks for a very simple fix. Terrible customer service Car was in shop for two weeks for a very simple fix. Terrible customer service More

I bought a used car that supposedly had the 100+ point inspection but required instant repairs (breaks and a leak) that took an entire week to complete. Granted, the dealership “covered” the leak but not inspection but required instant repairs (breaks and a leak) that took an entire week to complete. Granted, the dealership “covered” the leak but not the brakes and somehow my initial complaint persists… I was originally a client at MB of Seattle and the showroom/waiting area for service in Seattle was far superior in every way! They did however snag a MB of Seattle gem, Liz Davis, service advisor. Glad to see her again. More

We were very pleased with the dealership. It’s the second vehicle we have purchased there. Our salesman was well versed in such a new electric model and would recommend anyone interested in b It’s the second vehicle we have purchased there. Our salesman was well versed in such a new electric model and would recommend anyone interested in buying a vehicle to ask for Brandon. More

As this is a motorhome, I was very nervous about having my second home sit on their lot overnight. This needed up not being the case as they performed the recall in a timely manner and I got my motorhome r my second home sit on their lot overnight. This needed up not being the case as they performed the recall in a timely manner and I got my motorhome returned within a day. More

Appreciated thorough explanation on service needs. However, service needed more help, long wait time. Also, no complementary car wash due to only one washer, had to leave to head home. However, service needed more help, long wait time. Also, no complementary car wash due to only one washer, had to leave to head home. More

My 2007 S550 was in this shop for about 3 months waiting for a transmission, the dealership lost track of the transmission. My air ride light in the car is still on and I ask them to fix it and it not fix. for a transmission, the dealership lost track of the transmission. My air ride light in the car is still on and I ask them to fix it and it not fix. They don’t have loaner car anymore. My car was smoking when I got home And transmission fluid licking. More

This year 2022 the repair was much better, faster and professional. Kept me informed, and on time. professional. Kept me informed, and on time. More

Giovanni Signorino was our service advisor and he was excellent. We thank him for going above and beyond in helping with our service needs excellent. We thank him for going above and beyond in helping with our service needs More