Mercedes-Benz Of Tacoma

Our 3rd car with this dealership already as a family & there’s a reason we keep coming back. Chase is the best salesman this dealership has. Immediate responses, attention to detail to a T and overall too there’s a reason we keep coming back. Chase is the best salesman this dealership has. Immediate responses, attention to detail to a T and overall took great care of my first big purchase! 10/10 will be recommending to everyone. Thank youuuuuuu More

Went way over the call of duty to help the customer. Went that extra mile. And quite reasonable all things considered. Went that extra mile. And quite reasonable all things considered. More

Sales process easy and seemless. Service and support has been top notch . Higher level than other dealerships ! Service and support has been top notch . Higher level than other dealerships ! More

Very helpful and got the job done. Thanks for your hard work. Will be back Thanks for your hard work. Will be back More

The salesman (Mike) is great. He made the whole experience enjoyable. Enjoy my car very much. He made the whole experience enjoyable. Enjoy my car very much. More

Very professional and organized sales staff. They will go to great lengths to find you the vehicle you are looking for. They will go to great lengths to find you the vehicle you are looking for. More

Good customer service which made me become part of the family,thanks for the wormth welcome family,thanks for the wormth welcome More

First off Luda was great! We bought a vehicle from them, and after a week it started to run rough and have a really bad shake in it. We called and brought it in when we go We bought a vehicle from them, and after a week it started to run rough and have a really bad shake in it. We called and brought it in when we got our license plates since we like over an hour away. We asked them to check it out and was told that it was normal. We we're leaving on a vacation so we waited until we got back to bring it in to another shop for a second opinion. We took it to 2 shops since the first one didn't have the diagnostic tools to take care of it. The shop showed us that the spark plug coils were installed wrong and that the diagnostic codes were cleared before we purchased it. We have the print outs of the report. Mercedes service department isn't to be trusted. We contacted our salesperson Luda and explained it to her. She has let us know that she would pass it along to the general manager and sent several emails to the service department. All of them thought it wasn't worth the time to make contact. This is a direct reflection of upper management and ownership. More

I got new suspension now my car isn’t driving right y’all messed up messed up More

Was satisfied with our experience. Wish we got a lil more for our trade-in. Our salesman was excellent. Will definitely look for him again when we visit next time. Wish we got a lil more for our trade-in. Our salesman was excellent. Will definitely look for him again when we visit next time. More