Mercedes-Benz Of Tacoma

Trevor was great. Walked me through what to expect with clear estimates and plan for the smog bs campaign clear estimates and plan for the smog bs campaign More

Trouble shooting and recall work completed FAST. Communication could have been much better. Victoria and Sandy were instrumental in our ability to be able to drive our van sooner than later. Communication could have been much better. Victoria and Sandy were instrumental in our ability to be able to drive our van sooner than later. More

Thank you very much for being kind and friendly to people who speak different languages. 🙏 who speak different languages. 🙏 More

Had a bit of rocky start, all ended very well and I'm satisfied. I understand that getting employees is tough but having a attached service advisor isn't working as I have a different person every time. satisfied. I understand that getting employees is tough but having a attached service advisor isn't working as I have a different person every time. Amanda did a very good job with me. More

Repairs, appointment process were awesome, none better. Getting status update for pickup Was very difficult. better. Getting status update for pickup Was very difficult. More

Organized, helpful, good customer service, excellent service department and the best sales manager, we appreciate you Andrew Falsetta! service department and the best sales manager, we appreciate you Andrew Falsetta! More

Friendly, not pushy dealership. Enjoyed working with our sales associate, Victoria and the finance guy. Def made the purchase much more enjoyable. sales associate, Victoria and the finance guy. Def made the purchase much more enjoyable. More

Superb service as always. Very fast, very efficient usage of time allotted for maintenance processes, time management as precise as a Swiss watch. Liz Davis as Service Advisor, completely on top of everythin of time allotted for maintenance processes, time management as precise as a Swiss watch. Liz Davis as Service Advisor, completely on top of everything your vehicle needs, as always. Watching my vehicle being cared for through the windows of their immaculate service bay, easy to see that these people take as good care of your car as you yourself would if you had the factory trained skills and experience. They don't strike me as mechanics as much as very highly skilled and trained technicians. Their attention to detail is pretty intense. You have the finest engineered vehicles on the planet with Mercedes, and these people know how to maintain that edge for you. Each time I walk in there you can literally feel the professionalism, the precision, and the positive attitudes. These people form an absolutely world class vehicle service department. They are professionals, they know it, and you can see it yourself. More

I cannot say enough good stuff about Oscar! My goodness he is FABULOUS to work with... my car was in service for over a week and he kept me updated on progress, told me what was going on and accurately est he is FABULOUS to work with... my car was in service for over a week and he kept me updated on progress, told me what was going on and accurately estimated the cost and the timelines. I've never received such polite, caring and attentive service. Thank you, Oscar. More