Mercedes-Benz Of Tacoma

Alex Jones was very professional and helpful and made sure everything got done. He also followed up with us to make sure we were happy. sure everything got done. He also followed up with us to make sure we were happy. More

I was told to be there at 730. Service department did not open till 8 and could not get rental until 9. Very dissatisfied. open till 8 and could not get rental until 9. Very dissatisfied. More

Great customer service. Employees are very professional and friendly. Great snacks and coffee. My car works great. and friendly. Great snacks and coffee. My car works great. More

Had one of the best experience purchasing a car The Had one of the best experience purchasing a car The process was smooth fast and easy no hassle High recommend Owen , Brandon Avery and the sales m Had one of the best experience purchasing a car The process was smooth fast and easy no hassle High recommend Owen , Brandon Avery and the sales manager Jordan was super friendly clean cut! First time buying a car from here but definitely going to be my go to place from now on Highly recommended!! More

My car was ransacked while it was there I will have to find some where else to get my car serviced form now on find some where else to get my car serviced form now on More

When we came to pick up our vehicle there was quite a bit of glass around our wheels. They cleaned it all up for us do we could pull out. They accommodated us due to our distance from dealer. They let u bit of glass around our wheels. They cleaned it all up for us do we could pull out. They accommodated us due to our distance from dealer. They let us bring in RV the day before since we were leaving it and needed a ride back. More

I love this dealership. Everyone is so nice and my sales assistant was knowledgeable and patient. Most importantly, I love love love my new Mercedes! assistant was knowledgeable and patient. Most importantly, I love love love my new Mercedes! More

Told them what I wanted talked price, wrote check. Drove home. What else. Buford Welsh home. What else. Buford Welsh More

I will never return to this dealership. It has been nothing but failure after failure with them since the time I purchased my vehicle. They don’t listen and chose to do whatever they want to your car. nothing but failure after failure with them since the time I purchased my vehicle. They don’t listen and chose to do whatever they want to your car. Most recently I made an appointment to specifically have my windshield replaced— they said they had the glass on hand and had my vehicle for several weeks and just decided to not do the work. This has been the typical behavior every time I’ve brought my vehicle to this dealership. I’ve reached a point where I’m willing to void my warranty and seek a private mechanic. More

I appreciate the high level of communication and support that I have received with the purchase of my EQS. There has been a bit of a learning curve to embrace all the features of this magnificent vehicle an that I have received with the purchase of my EQS. There has been a bit of a learning curve to embrace all the features of this magnificent vehicle and the team at the dealership has been with me every step of the way. It’s been a great experience. More