Mercedes-Benz Of Tacoma

Randy was extremely friendly, communicative, and informative. He insured to provide continuous updates on the status of our vehicle. I made our overall experience, very smooth and pleasant. informative. He insured to provide continuous updates on the status of our vehicle. I made our overall experience, very smooth and pleasant. More

She was easy to work with and she was accommodating to my needs. She made communication easy by texting and I appreciate that. needs. She made communication easy by texting and I appreciate that. More

Respectful and professional demeanor I had a great experience at the dealership as the people were respectful and had a sense of empathy and professional demeanor. experience at the dealership as the people were respectful and had a sense of empathy and professional demeanor. More

Well, things started out a little slow due to a backlog in the shop and parts. However, once everything got sorted out. The work was completed and my car was like new. in the shop and parts. However, once everything got sorted out. The work was completed and my car was like new. More

Prompt and responsive All interactions were positive and customer centric The service advisor went above and beyond with every interaction customer centric The service advisor went above and beyond with every interaction More

Luke was attentive to my needs and was able to go an extra mile to make sure all my needs were met. Kudos to him. extra mile to make sure all my needs were met. Kudos to him. More

Very helpful and professional Luke was very professional, caring, helpful, understanding what the customer needs. He's the best customer service I've ever got from the Mercedes-Benz dealership. caring, helpful, understanding what the customer needs. He's the best customer service I've ever got from the Mercedes-Benz dealership. More

Scammed I was pretty much scammed at all angles I was pretty much scammed at all angles, from the repair to the contract pretty much scammed at all angles, from the repair to the contract More

I came to one appointment late and one appointment I arrived on the wronge day. I was seen on both days!!! Thank you!!! arrived on the wronge day. I was seen on both days!!! Thank you!!! More

As always when I come there I'm treated like I have a brand new car even though that it is a older vehicle I am treated with the same respect as people with new cars the service is top-notch the quality brand new car even though that it is a older vehicle I am treated with the same respect as people with new cars the service is top-notch the quality is excellent as always it is a Mercedes-Benz dealership it will be a little expensive I do understand that but the service is superb More