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Mercedes-Benz Of Tacoma

Fife, WA

4.4
3,043 Reviews
Call Dealership (253) 922-6820

1701-C Alexander Ave E

Fife, WA

98424

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3,043 Reviews of Mercedes-Benz Of Tacoma

November 02, 2021

Sales representative was great. Informative helpful went the extra mile to satisfy customer. Kind and patient. More

by YOLENURSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Delong, Jose Alberto, Tibou Bangora
Report | Print
Nov 02, 2021 -

Mercedes-Benz Of Tacoma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

November 02, 2021

I enjoyed the cleanliness and professionalism at this establishment. Everyone was friendly, eager to help and very knowledgeable. More

by EUNICEBROWN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Falsetta, Chris Lee, Brandon Avery
Report | Print
Nov 02, 2021 -

Mercedes-Benz Of Tacoma responded

Thank you for sharing your experience with us, Eunice! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

November 02, 2021

Excellent service and client focus. Arnie did a great job helping me find my new van, lots of selection and fair prices, even in pandemic car shortage. More

by DANIELS7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Carlson, Andrew Falsetta, Arnie Manansala
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Nov 03, 2021 -

Mercedes-Benz Of Tacoma responded

Daniel ,Thank you for your business and this review. We're happy to hear Arnie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com

November 01, 2021

Excellent customer service from start to finish. Was greeted with a smile by all staff. Very polite and welcoming staff. More

by MENCIAJASMINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Kindle, Andrew Falsetta, Monica Saechao, Emil Zakhrabov, Jose Alberto, Arnie Manansala, Jed Blanco, Victoria Cheney, Luda Kotova, Darryl Hares
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Nov 02, 2021 -

Mercedes-Benz Of Tacoma responded

Thank you for your very kind review, Jasimine. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

November 01, 2021

Great customer services and quality work done to my vehicle. They finished early then expected. More

by MCKINNONRUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica Saechao
Report | Print
Nov 01, 2021 -

Mercedes-Benz Of Tacoma responded

Thank you! Moncia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz Of Tacoma. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

November 01, 2021

Thank you, it was a thorough and excellent job. I appreciate your work and loved getting my car back sparkling clean inside and out!! More

by NLEEMAGEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
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Nov 01, 2021 -

Mercedes-Benz Of Tacoma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

November 01, 2021

Service was done in a professional and timely manner without any pressure to purchase additional services. More

by BILLG67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexandria Jackson
Report | Print
Nov 01, 2021 -

Mercedes-Benz Of Tacoma responded

Bill, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your service experience with us to be a positive one at Mercedes-Benz Of Tacoma. Please don't hesitate to reach out if you need anything else. Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

November 01, 2021

Joseph the service writer went above and beyond the call of duty. Efficient and effective. More

by GARYLEVEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph , Darryl Hares
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Nov 02, 2021 -

Mercedes-Benz Of Tacoma responded

Thanks for sharing your thoughts about your experience with joseph here at Mercedes-Benz Of Tacoma. We appreciate your business and hope to see you again soon! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

October 29, 2021

Overall good experience. Would have given 5 stars but there was quite a lot of dirt/grease on the driver's side inside door hand. More

by bdkdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz
Report | Print
Oct 29, 2021 -

Mercedes-Benz Of Tacoma responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Mercedes-Benz Of Tacoma! Monica Saechao Service Advisor (253) 778-7326 monicasaechao@looklarson.com

October 29, 2021

They make promises and don't keep them. I would not do business with them again. More

by JUSTIN
Customer Service
Recommend Dealer
No
Employees Worked With
Brandon Kindle, Owen Stockbauer
Report | Print
Nov 15, 2021 -

Mercedes-Benz Of Tacoma responded

Justin, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. SALES: Brandon Kindle General Manager (253) 922-6820 brandonkindle@looklarson.com SERVICE: Darryl Hares Assistant Service Manager (253) 778-7326 darrylhares@looklarson.com

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