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Mercedes-Benz of Akron


15 Lifetime Reviews

1361 E Market St, Akron, Ohio 44305
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Top Reviewed Employees

Nathan Beaver at Mercedes-Benz of Akron

Nathan Beaver

Sales Consultant
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Employees need five ratings before we can calculate an accurate rating.

Latest Reviews

December 04, 2019

"I traded in my GLA lease for a GLC last week. Salvatore..."

- JP

I traded in my GLA lease for a GLC last week. Salvatore was my Sales Consultant and he was AMAZING. Super responsive and helpful. I basically purchased the car online and he texted me photos and personally made sure my floor mats and audio cords, etc. we’re in the vehicle at delivery. He followed up to make sure I didn’t have any questions - and just to make sure that I’m loving my car! Go to MB of Akron and ask for Salvatore!

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Employees Worked With

Salvatore Zarba

September 24, 2019

"Fantastic experience "

- camaroguy72

I see the negative reviews, but perhaps the new management has done wonders for this place. I inquired about purchasing via email and did the transaction remotely. Car was ordered, ceramic coated, and on schedule. Great communication the whole way through and everyone at the dealership was very nice and helpful. Kudos to Bonnie Kanor for starting the process and Jayda Nagy for seeing us through with the sale. A great car buying experience - nice to know you can trust this dealer when traveling out of state to pick up a car that was ordered. Thanks again!

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Employees Worked With

Bonnie Kanor, Jayda Nagy

December 27, 2017

"Worst customers service ever "

- Doctorabouleila

The worst customer service ever . i got called for recall service . I went first time , then after 30 min they told me the repair piece is not available , so I left !!! Next time they called me , and I scheduled my car pick up between 8-9 am !!! I waited till 10 no nobody showed up . Around 1040 , I called them to check ,they connect me to the driver that was lost in Cleveland downtown, and he doesn’t have GPS and he doesn’t know how to use google maps , waze , or apple map !!!! I tried to help him to find my place,but he was lost. I called the manager to complain .. I left two messages ... did he even call back ??? U got the answers ... No Such a bad service .. and I will re consider all my future car shopping ... well ,this how u lose customers .

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Employees Worked With


Mercedes-Benz of Akron, Akron, OH, 44305