"Worst customers service ever "
The worst customer service ever .
i got called for recall service . I went first time , then after 30 min they told me the repair piece is not available , so I left !!!
Next time they called me , and I scheduled my car pick up between 8-9 am !!! I waited till 10 no nobody showed up .
Around 1040 , I called them to check ,they connect me to the driver that was lost in Cleveland downtown, and he doesn’t have GPS and he doesn’t know how to use google maps , waze , or apple map !!!! I tried to help him to find my place,but he was lost.
I called the manager to complain .. I left two messages ... did he even call back ??? U got the answers ... No
Such a bad service .. and I will re consider all my future car shopping ...
well ,this how u lose customers .
"Best Purchasing Experience "
Nathan was a pleasure to work with and made the transaction very easy. The negotiation process was concise and pleasant. Nathan was responsive and I would definitely purchase another vehicle from Akron Mercedes Benz!
"Excellent customer service"
- Dan C
Great staff and buying experience. Just picked up a new C3004M. We thought we were going to have to order a 2018 model after searching without luck for a fully loaded model. MBofA was able to locate and secure a vehicle and get it to us in a week
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