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Mercedes-Benz of Akron

Akron, OH

4.8
62 Reviews

1361 E Market St

Akron, OH

44305

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Showing 62 reviews

September 25, 2024

From the minute I walked in the dealership Jo Arno and Tyler Garcia greeted me with respect and professionalism. Chad Lozon was a big help as well and a wealth of information in my new vehicle journey. Bi More

by Antonietta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Garcia , Chad Lozon, Joe Arno, Derek Stone
Sep 29, 2024 -

Mercedes-Benz of Akron responded

Hi Antonietta, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 05, 2024

Excellent customer service started with Shaun Thompson our sales representative was very friendly, knowledgeable, patient and very good listener then we work with Denise Shanafelt and it was not any diffe More

by ahmedheba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Sep 08, 2024 -

Mercedes-Benz of Akron responded

Hello Ahmedheba, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 07, 2024

Outstanding experience -even for an out-of-state purchase. Joe was wonderful to work with, insuring prompt delivery of complete paperwork and transfer of the car. Efficient and thorough in all aspe More

by Chapter4
Recommend Dealer
Yes
Employees Worked With
Joe Arno
Aug 10, 2024 -

Mercedes-Benz of Akron responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Akron. Thanks for the recommendation, and have an amazing day!

August 01, 2024

Great dealership to work with, very professional, and helpful. This was my 3rd Mercedes purchase from different areas of the country...by far the best I have worked with. Highly recommend. More

by dcross
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Aug 04, 2024 -

Mercedes-Benz of Akron responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 21, 2024

The dealership is an exceptionally clean dealership. My experience was a pleasant one, thanks to the friendly, knowledgeable and professional staff members. More

by charese.hunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Stone
Jul 22, 2024 -

Mercedes-Benz of Akron responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2024

Joe and Shaun have been pleasant to work with. They are quick to answer any questions and are efficient in how they work. Would buy another car here! More

by Trevor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Arno, Shaun Thompson
Jul 15, 2024 -

Mercedes-Benz of Akron responded

Hello Trevor, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 18, 2024

I had a very good experience here, received enthusiastic advice and support from the staff, and greatly appreciate the support from Shaun. More

by Phapmaiba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
Jun 19, 2024 -

Mercedes-Benz of Akron responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2024

Professional and made the process of purchasing the vehicle comfortable Joe and Nathan worked the deal on my trade that made sense to me and as a result they got a Porsche and I got a Mercedes. More

by jcs1253
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nathan Beaver, Joe Arno
Jun 10, 2024 -

Mercedes-Benz of Akron responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2024

Second vehicle purchased from this dealer. They are responsive, efficient, patient, knowledable and kind. Had the vehicle we wanted and didn’t try to steer us in another direction as two oth More

by Dkpaulus
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Thompson
May 07, 2024 -

Mercedes-Benz of Akron responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 10, 2024

Great service and the entire team, finance, sales, management are excellent. This is my 3rd car acquired from MB of Akron. More

by charlesbridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance professional., Joe Arno, Derek Stone
Apr 12, 2024 -

Mercedes-Benz of Akron responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Akron! Please don't hesitate to reach out if there's anything additional we can do for you.

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