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Mercedes Benz of Albuquerque

Albuquerque, NM

4.6
3,478 Reviews

8920 Pan American Fwy NE

Albuquerque, NM

87113

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Showing 3,478 reviews

April 10, 2021

Service advisor David, took great care of my Audi Q7. I was promptly greeted and he got all the information to have my vehicle serviced. He was both courteous and professional. He provided timely updates More

by BJ Voveris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ripple
April 08, 2021

As part of a complicated purchase, everyone I interacted with at the dealership was a pro. I received updates from employees on their vacation days and kind inquiries on the long drive home. I felt taken ca More

by sarah.hedden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Amy, Margo and John
April 08, 2021

I always receive excellent service when having work done on my car. In this case it was needing a new windshield which is pretty often with NM roads. The windshield was not in stock so Nil got it ordered an More

by Barryo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nil, Antonio and Mike
April 08, 2021

Everything about the service was excellent. However, I could get by with 1/10 of the reminders about the upcoming service that I got. two more words. More

by jnbros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
April 05, 2021

Clint provided excellent service in my purchase of my new Porsche Macan S and trading in my 911 4S. I was very pleased the transactions!! More

by Marlene C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
April 02, 2021

Always have done an excellent job servicing my ML 550 and keeping/ delivering my vehicle on time. I appreciate the professionalism and friendliness of the whole service staff. More

by joe ornelas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leigh Chapman
April 02, 2021

The service department is professional and friendly. They all go above and beyond to take care of the customer. I can always count on Leland to get my cars taken care of. More

by 2022Phantom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leland
March 29, 2021

Traded in a Q7 for a Q8. I left impressed with the service department and the sales staff. Top quality dealer, facility and support staff. More

by Medina.mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra, Amy, David
March 27, 2021

The facility is excellent and easy to get to. It was easy to make an appointment, and the time it took was consistent with the estimated time. More

by kw
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake
March 27, 2021

Great customer service. Quality of work. Met all promises in a timely fashion. Nice waiting area and courtesy shuttle. Love our new Q7 as well! More

by bruce.galpert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Stepp
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