Mercedes-Benz of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Very poor service. Got very bad service by George boatwright. Scheduled to drop my car off on friday. Didnt get my car back until Wednesday. Kept saying that the airbag Got very bad service by George boatwright. Scheduled to drop my car off on friday. Didnt get my car back until Wednesday. Kept saying that the airbag replacement is difficult, but taking days is unacceptable! Told me that my car break fluid is leaking which is unsafe to drive. That is understandable. However, drained off the car battery and not letting me drive home is unacceptable. This is very ridiculous service. Wont come back again. More
Beyond what you can expect Superb customer service you can count on. David Getachew Is professional and courteous and always try to listen to my questions and concerns. Highly r Superb customer service you can count on. David Getachew Is professional and courteous and always try to listen to my questions and concerns. Highly recommend his service team!!! More
Service Review The service provided was superb, efficient and timely. Very happy with overall service. My service tech kept me informed and update throughout the tim The service provided was superb, efficient and timely. Very happy with overall service. My service tech kept me informed and update throughout the time my vehicle was being serviced. More
Excellent Everything was perfect with my service appointment Each time I have taken my car into the agency Zachary took care of everything. Always communic Everything was perfect with my service appointment Each time I have taken my car into the agency Zachary took care of everything. Always communicated how long it would require and the cost of service. More
Best Mercedes Very knowledgeable team here at Mercedes Alexandria. They get to core and help you accomplish goals. Team help families understand what their investme Very knowledgeable team here at Mercedes Alexandria. They get to core and help you accomplish goals. Team help families understand what their investment are. I’ll definitely recommend my family friends to Tom his Mercedes here I’m Alexandria. More
super exelente great experience we recommend Hector to any one whos looking for a brand new Mercedes go see hector he is fair and he will take his time t great experience we recommend Hector to any one whos looking for a brand new Mercedes go see hector he is fair and he will take his time to explain what are u buying so please if you are looking for a new MB GO SEE HEECTOR CARCAMO More
Thank God this dealership was where we needed one. We hit a huge pothole on the 395 at 3 AM on a Saturday as we were traveling north to a resort. Our car was towed to the dealership for us to get a new We hit a huge pothole on the 395 at 3 AM on a Saturday as we were traveling north to a resort. Our car was towed to the dealership for us to get a new tire. This dealership let us in the door way before opening hour of 7 AM. By 7 AM we learned the tire was not in stock (AMG special tire) and it was promised to be mounted Monday. They gave us a very nice loaner car and we were off. The best of service, very kind and helpful. Great facility if you are looking for a 5 Star MB dealership. This experience was a testimony to "Mercedes Benz. The Best or Nothing" More
Excellent service We purchased a Mercedes 2016 C class model. I love this car, just my style and size. All services including car wash are excellent. Waiting time is We purchased a Mercedes 2016 C class model. I love this car, just my style and size. All services including car wash are excellent. Waiting time is minimal. Service managers Jack and George have provided us outstanding services. More
Great service I purchased a new C300 with the MB of Alexandria and it was the best car buying decision I have ever made. Hector Carcamo my dealer was an outstanding I purchased a new C300 with the MB of Alexandria and it was the best car buying decision I have ever made. Hector Carcamo my dealer was an outstanding guy with a very high level of customership. He was very pleasant and helpful in decision making. The entire MBA made me so conformtable that I was able to make a decision on the spot seen by closed friends as the best deal. I highly recommend MB of Alexandria and please refer to Mr. Carcamo Hector, he has one of the best service specially for military personnel. More
Impressive My experience with Mercedes-Benz of Alexandria was an extremely positive one. One of the reasons I chose MB-Alexandria was the great reviews they cons My experience with Mercedes-Benz of Alexandria was an extremely positive one. One of the reasons I chose MB-Alexandria was the great reviews they consistently received from customers as well as their wide selection of cars to chose from. When I arrived at the dealership my brother and I were met by George Jermstad. George was warm, personable and very professional. He was also very knowledgable and was very patient in answering whatever questions we had. George was an integral part of what was a very positive experience in purchasing my car! I would definitely recommend Mercedes-Benz of Alexandria! More




