Mercedes-Benz of Alexandria
Alexandria, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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First class car deserves first class service, and that's what I always get at Mercedes. MB of Alexandria is no exception. Everyone was courteous and helpful. Ser car deserves first class service, and that's what I always get at Mercedes. MB of Alexandria is no exception. Everyone was courteous and helpful. Service rep George Boatwright was polite, personable, and professional. We were called to approve necessary work and were informed of what was needed, cost and time to complete. Work was done on time and correctly. We couldn't pick the car up right away, but they let us keep the loaner car an extra day. Expensive, but you do get what you pay for. More
Excelente servicio Tuve el gusto de conocer a dealer Hector Carcamo. Es una excelente persona siempre muy atento y buscando dar un mejor precio para el vehículo que esta Tuve el gusto de conocer a dealer Hector Carcamo. Es una excelente persona siempre muy atento y buscando dar un mejor precio para el vehículo que estaba buscando. Contesta llamadas y msg muy pronto su servicio siempre fue profesional, definitivamente volveré a hacer trato con Hector en el futuro. Súper recomendado. More
Este es un dealer exelente. Y honesto tanto los vendedores Un lugar Honesto y amable el señor Hector carcamo es todo un profecional lo recomiendo altanente y conoce el producto nuy bien y. Le enseña todo Un lugar Honesto y amable el señor Hector carcamo es todo un profecional lo recomiendo altanente y conoce el producto nuy bien y. Le enseña todo More
First class all the way. I came all the way from New York to find a super car that matches my personality and swag, I found exactly what I was looking for and was treated like I came all the way from New York to find a super car that matches my personality and swag, I found exactly what I was looking for and was treated like a rock star from the second I stepped into the showroom. My salesman, George Jermstad was polite, professional and most importantly honest. The whole experience was amazing and myself and my father will be purchasing all our cars from this dealership from this day on. More
The best service in 50 years of driving In 50 years of going to auto service centers, it appears I've saved the best for last! Mercedes Benz of Alexandria, and my service manager Chris McGr In 50 years of going to auto service centers, it appears I've saved the best for last! Mercedes Benz of Alexandria, and my service manager Chris McGrane are the best! More
Excellent Service Performed by Nicholas Moon I've been a Mercedes-Benz customer for the last 10 years either purchasing or maintenance services. Our service representative Nicholas Moon is outst I've been a Mercedes-Benz customer for the last 10 years either purchasing or maintenance services. Our service representative Nicholas Moon is outstanding! his attention to details and customer satisfaction was paramount. I definitely recommend his services when getting your car serviced. Both the sales teams and the maintenance team are impeccable; I will continue utilitzing their services in the future. More
Annual maintenance 'A' service. I came in for my annual service on 26 October 2018, and as always, the service representative and service provided were excellent. However, my service I came in for my annual service on 26 October 2018, and as always, the service representative and service provided were excellent. However, my service representative, Carlas Escobar, is not listed in your service representative list. More
Mercedes Service Experience We recently got our 2015 E class Mercedes serviced at Mercedes of Alexandria. Our service advisor was Carlos Escobar and he did an outstanding job. He We recently got our 2015 E class Mercedes serviced at Mercedes of Alexandria. Our service advisor was Carlos Escobar and he did an outstanding job. He was polite, attentive, professional and a pleasure to work with. He kept my wife fully informed on the status of the vehicle and when it would be ready. This is her third Mercedes that’s been serviced by Mercedes of Alexandria and we wouldn’t go anywhere else for service. A first-rate service experience! More
The experience was great. I like the dealership as a hole. Chris took care of my situation 100 percent. It's good you have him on staff. I will come back. I like the dealership as a hole. Chris took care of my situation 100 percent. It's good you have him on staff. I will come back. More
Expert Knowledge and Superb Customer Service Best MB dealership in the DMV, I believe. Service department is first-class especially advisor Jack Lindeman who is absolutely the best service advis Best MB dealership in the DMV, I believe. Service department is first-class especially advisor Jack Lindeman who is absolutely the best service advisor I have encountered since buying our MB in 2003. He is especially talented because he listens to his customers' concerns, acts on those concerns, and follows-through to achieve total customer satisfaction. Jack is personable, relates well to customers, and doesn't oversell what is needed. He can be trusted to provide candid, expert advice about servicing your vehicle, but always keeps the customer in mind. Terrific guy who knows his business. More




