Mercedes-Benz of Alexandria

I didn't have an appointment for my B Service but they accommodated me anyway. I was told that they wouldn't get my vehicle back that day but they put me in a loaner without hesitation. accommodated me anyway. I was told that they wouldn't get my vehicle back that day but they put me in a loaner without hesitation. More

The staff in the service center consistently amaze me! Everything is always courteous, efficient, and easily handled. From the young man who checks in your car (then takes off in a run when you forgot yo Everything is always courteous, efficient, and easily handled. From the young man who checks in your car (then takes off in a run when you forgot your EZ Pass) to the service tech and manager, and the loaner car person. They always treat you like you are the only person they have that day! Love the experience and the expertise with my 2015 GLK!! More

I purchased a CPO S560 on September 25th 2019.Zareen I purchased a CPO S560 on September 25th 2019. Zareen Alam my Sales Agent was extremely helpful during the process and she was very thorough in going I purchased a CPO S560 on September 25th 2019. Zareen Alam my Sales Agent was extremely helpful during the process and she was very thorough in going over the features with me. She had been following up with me to ensure that I am comfortable and secure in my new car. Rohan Rodrigo More

Outstanding Staff The service from the time I walked into the door was outstanding. Everyone was totally professional. The Service Department made sure a loaner car w The service from the time I walked into the door was outstanding. Everyone was totally professional. The Service Department made sure a loaner car was available while they performed the necessary services on my car. More

E 450 Purchase I bought a new E450 Mercedes Benz from this dealership and I had a wonderful experience. My sales agent - Isa Lawrence was the best. He walk me throug I bought a new E450 Mercedes Benz from this dealership and I had a wonderful experience. My sales agent - Isa Lawrence was the best. He walk me through the process very smoothly. He had time to answer all my questions and he was the reason why I bought the car. I am happy and pleased with the purchase I made. I will recommend him to anybody now shopping for a Mercedes Benz.. More

Exceptionally helpfule dealer Exceptionally helpful dealership. Had a significant engine issue with my 350 Turbo Blutec on a Sunday afternoon and they they had us back on the road Exceptionally helpful dealership. Had a significant engine issue with my 350 Turbo Blutec on a Sunday afternoon and they they had us back on the road by mid afternoon on Tuesday and that included time for overnight parts delivery. Dealership staff were helpful and provided a clean MB loaner for the duration. Great Dealership. More

Great Service Chris provided great and friendly service on the day I took my Mercedes C-Class in for repairs. I especially appreciated that he checked and applied a Chris provided great and friendly service on the day I took my Mercedes C-Class in for repairs. I especially appreciated that he checked and applied all applicable discounts. More

Great sales org, great service shop I live pretty close to this place (Annandale / Alexandria) and bought a car from them in 2015 and was really happy with the experience. I've bought 6 I live pretty close to this place (Annandale / Alexandria) and bought a car from them in 2015 and was really happy with the experience. I've bought 6 cars in my life and this was the best to date. The salesman is no longer there, so I can't call him out, but let's just say that this time, I didn't have the overwhelming urge to take a shower after buying a car. The real gem here is the service department. I've had 2 great service advisors, Chris Browne and Chris McGrane. When Chris Browne left the service department I was worried that I would get different/worse service when I bring my car in. It turns out that my current service advisor, Chris McGrane, is great as well; he and the team always manage to go a little above and beyond in some way to get me taken care of. I've probably had to bring my car in 10 times or so for maintenance, etc. and although there have been a couple minor issues here and there, everything gets resolved well in the end. - Great waiting room while your car is being worked on - Free car washes whenever (prob assuming you buy the car from them) - Responsive - Courtesy cars More

Mercedes Benz number one dealer in the DMV tri-states! My official Mercedes Benz dealer for life, to service all my vehicles needs! General manager Mr. Peter Colin, you are a gentleman and a customer My official Mercedes Benz dealer for life, to service all my vehicles needs! General manager Mr. Peter Colin, you are a gentleman and a customer lover. You genuinely goes the extra mile to make customers safety a priority. In addition to great deals purchasing a vehicle. My dealer for life, love you Mr.. Peter! You make me wanting to get a new vehicle next year because of your great deals! More

Prompt and thoughtful service. My service advisor George is awesome. He made sure I was kept informed and taken care of worry free. I don't like the costs for service but I guess th My service advisor George is awesome. He made sure I was kept informed and taken care of worry free. I don't like the costs for service but I guess that comes with my vehicle choice 😊 More