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Mercedes-Benz of Alexandria

Alexandria, VA

3.9
924 Reviews
Your luxury experience will begin right here at Mercedes-Benz of Alexandria. Our full lineup of Mercedes-Benz sedans, coupes, SUVs and roadsters, as well as Certified Pre-Owned vehicles is sure to delight any shopper in the market for a luxury vehicle. From the CLA-Class to the AMG models we have the hard to find specialty Mercedes in our large inventory. We have a selection second to none in the Metro DC Market. We carefully select our Pre-Owned vehicles that are all reconditioned by our award winning Certified Technicians. Don't miss the opportunity to own one of these world class vehicles. We have finance department prepared to provide you with financing that meets your needs. Come in today to meet one of our professional sales representatives.
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200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

September 05, 2019

Good Service !! Alexandria Mercedes on Picket Street go the extra mile to perform their repair and maintenance services correctly and quickly. Always pleasant, my fam More

by gman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Boatwright, Chris McGrane, Cesar Cardona, Malike Sallieu
Oct 24, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review.

September 01, 2019

Excellent advisory and service department service! I recently had maintenance, repair work, and tire replacement. My service adviser, Xaiver Martinez, was amazing in helping me decide timing of repair More

by Tonid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Martinez
Oct 24, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review.

September 01, 2019

Outstanding prompt Service Your service advisor or any other service advisor are seconds away from providing quality service and excellent recommendations and attention to your More

by Boricua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Reyes, Cesar Cardona, Xavier Martinez
Oct 24, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review.

August 31, 2019

Super Friendly Service As always the service was quick, friendly and well done. I love your dealership, and the super people. You keep me coming back with your great servi More

by Mercedes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zachary Faley
Oct 24, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review.

August 28, 2019

Service Mercedes Benz of Alexandria always excels in customer service. The team is efficient and friendly oriented. My son took one of our cars for service an More

by Acf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leh, Kathy Pines, David Getachew
Oct 24, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review.

August 17, 2019

Stress free and professional Troy Sergenton was fair, professional and informative in his dealings with me concerning my purchase of a 2016 Mercedes Benz E 400. I would defini More

by ML
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Sergenton
Aug 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for sharing your experience with Troy with Dealer Rater. I will make sure he knows you gave him a 5 star review.

August 07, 2019

Customer Service at Mercedes Benz of Alexandria is Great! My experience at Mercedes Benz of Alexandria was simply great! Never thought the day would come but with the help of Troy Sergenton my service provi More

by Aaron Martinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Hannon, Troy Sergenton
Aug 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for your experience here at Mercedes-Benz of Alexandria, I will let Debbie and Troy to make sure they read it. Enjoy your new car!

July 27, 2019

The service manager was very attentive to my needs Overall I was very pleased with the Service Manager. I have been visiting this company for over 10 years and I would recommend them for any of my ser More

by NateScott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Daniels, Malike Sallieu, Xavier Martinez
Aug 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review, I will make sure the service team is aware of the 5 star review.

July 19, 2019

The Mercedes of my Dreams Todd Barnicki at Mercedes-Benz Alexandria was a terrific salesman to deal with. He checked in with me frequently, answered all my many questions, and More

by vivskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Hannon, Jimmy Tareen, Todd Bartnicki
Aug 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and welcome to the family.

July 09, 2019

Fantastic As Usual This place always goes the extra mile when it comes to a low stress and quick service. The team is well trained and their communication is just as go More

by WeAre2007!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Johnson, George Boatwright, Zachary Faley
Aug 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review

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