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Mercedes-Benz of Alexandria

Alexandria, VA

3.9
924 Reviews
Your luxury experience will begin right here at Mercedes-Benz of Alexandria. Our full lineup of Mercedes-Benz sedans, coupes, SUVs and roadsters, as well as Certified Pre-Owned vehicles is sure to delight any shopper in the market for a luxury vehicle. From the CLA-Class to the AMG models we have the hard to find specialty Mercedes in our large inventory. We have a selection second to none in the Metro DC Market. We carefully select our Pre-Owned vehicles that are all reconditioned by our award winning Certified Technicians. Don't miss the opportunity to own one of these world class vehicles. We have finance department prepared to provide you with financing that meets your needs. Come in today to meet one of our professional sales representatives.
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200 South Pickett St

Alexandria, VA

22304

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Showing 924 reviews

April 10, 2019

Worth the Wait The overall customer service at the Alexandria location from the representatives, mechanics, down to the comfortable waiting area is outstanding. The More

by am7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Hannon, Jeff Deavers, George Boatwright, Cesar Cardona
May 31, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review

March 19, 2019

Outstanding Customer Service provided by David This was my first time taking my Mercedes to Mercedes Benz of Alexandria. Recently moved here from Dallas and needed service. I was met by David Geta More

by grejones1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Getachew
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for sharing your story and for the positive review. Enjoy your new car!

March 05, 2019

The Service Representatives Are Absolutely Awesome! I had a bent rim which was causing air to leak from one of my tires. I made an appointment, dropped my car off and had a loaner within minutes! I was More

by LynnW2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Cardona
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for your feedback and for your 5 star review for Cesar.

March 01, 2019

Professional Service at Mercedes Benz of Alexandria I consistently receive great service at Mercedes Benz of Alexandria. The entire team is always available to answer any question i might have. Xavier M More

by Tomc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xavier Martinez
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for your loyalty and for the 5 star review

February 26, 2019

The best place to buy a vehicle I always get the best service here. David in the service department is amazing as well as Shaz in the sales department. The waiting area is very comfo More

by Kadriya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaz, Deborah Hannon, David Getachew
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for your feedback and for the 5 star review.

February 26, 2019

Great experience I have had my car serviced for the past two years at this location. Staff here are really knowledgeable and will try to accommodate your needs. Serv More

by Gabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Stepp, Cesar Cardona, Xavier Martinez, Jim Pratt
Feb 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the positive review

February 26, 2019

My service advisor was George Boatwright George was so resourceful and pleasant. He took time to listen and was very knowledgeable.about the services needed for my car. Was open to questions More

by Ms.goody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Boatwright
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the kind words about George and for the 5 star rating

February 26, 2019

Awesome Dealer I highly recommend my service advisor George Boatwright. He's a professional, pleasant and very helpful in all my needs for my vehicle. Also, he's ve More

by Customer I.S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Daniels, George Boatwright
Apr 08, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for the 5 star review and for your feedback about George.

February 23, 2019

Excellent sales & customer service My father was a used car salesman, so I know a good salesman when I see one. Moreover, having purchased numerous Mercedes over the years in the DC Met More

by More than Satisfied Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Jermstad
Feb 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for sharing your experience with George Jermstad, he is a true asset to our dealership.

February 22, 2019

Love this Place I love this dealership. I drive all the way from Germantown, Md. just to conduct business here. Alvin is my salesman and he's wonderful. He will do wh More

by S Bowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Chao, Al Daniels, George Boatwright, Zachary Faley
Feb 26, 2019 -

Mercedes-Benz of Alexandria responded

Thank you for sharing your experience and for your loyalty to George and Alvin.

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