Mercedes-Benz of Annapolis

Very good experience with knowledge staff and various options and good follow up through process including finding the desired car and good delviery of said on day or purchase options and good follow up through process including finding the desired car and good delviery of said on day or purchase More

My wife and I purchased a used Lexus IS250 from this dealership. I started working with Jim Turk based off an internet request from cars.com. He was extremely honest without any of the nonsense many c dealership. I started working with Jim Turk based off an internet request from cars.com. He was extremely honest without any of the nonsense many car salesman use. The car had wonderful pictures and additional description he stated was spot on. We had wonderful communication although I had an abundance of questions (We were buying this car 2 hours from our home in PA). Arriving to the dealer we were offered the restroom and refreshments. All the staff was excellent. The icing on the cake was while the abundance of paperwork was being completed they sent us to a local restaurant complimentary (WHAT DEALERS DO THIS...?) All dealers take notes from Mercedes Benz of Annapolis. Customer Service (Jim Turk was excellent, the lady that setup our paperwork excellent) Quality of Work (We didnt have any service performed) Friendliness (They took us to lunch need I say more) Overall Experience (Best car purchase to date) Price (we believe we saved thousands) Overall my wife wants a MB GLK350, when we are ready Jim Turk at Annapolis MB will be the first person I call. More

I had an opportunity to work with Wayne Discus to purchase my car at Mercedes Benz of Annapolis. I lived in NY and Wayne was kind enough to pick me up at the train station on the date of delivery. Th purchase my car at Mercedes Benz of Annapolis. I lived in NY and Wayne was kind enough to pick me up at the train station on the date of delivery. The whole buying process was rather smooth, Wayne and the friendly staffs made the whole experience enjoyable. I highly recommend this dealership if you consider purchasing a MB. More

Dealt with Steve Mc Elroy on an out of state purchase. He was very easy to speak with and followed up proactively (but never pushy). When we agreed terms the delivery process was very well organized. St He was very easy to speak with and followed up proactively (but never pushy). When we agreed terms the delivery process was very well organized. Steve was waiting for me at the agreed time ready to go. He had everybody at the dealership lined up to make the experience first rate. Thanks Steve. More

I stopped into Annapolis to purchase my fourth Merecedes Benz. I set up an appointment with Michael ahead of time. I arrived at the dealership on time for my test drive. Michael was not available so ano Benz. I set up an appointment with Michael ahead of time. I arrived at the dealership on time for my test drive. Michael was not available so another salesman took me for the drive. When we came back Michael was finished with his prior client and we sat and talked. I was very specific that I didn't want to play games and wanted his best price. I told him I always get three bids from 3 different dealerships and he had one shot to earn my business. I don't go back and bid the dealerships against each other. He gave me his price which was already higher than my first quote. I thanked him for his time and left the dealership. I received a call the next day asking where did he need to be price wise to earn my business. What did he not understand by not giving me his best price from the start? Michael's a nice and friendly person but he's the exact stigma of what people don't like about car salesmen. With a score of 840, and a repeat buyer, I should get the best price right from the start. I saved more than $200.00 a month by going to R&H in Owings Mills. Michael should be ashamed for trying to rip me off. I had purchased my 3 previous cars from Herb Gordon. More

Excellent customer service all around. I live about forty minutes away and it is well worth the drive to come into the dealership. They had a great inventory of used vehicles. Sales was excellent. T forty minutes away and it is well worth the drive to come into the dealership. They had a great inventory of used vehicles. Sales was excellent. They helped me rather than tries to sell me. The finance manager made the process very smooth and efficient. Would highly recommend to anyone looking for a used car. More

My husband had already leased a vehicle from this dealership and with Al as the salesperson and had a good experience. We went back to look for a vehicle for me. Coincidentally and luckily they had dealership and with Al as the salesperson and had a good experience. We went back to look for a vehicle for me. Coincidentally and luckily they had the exact car I wanted in the showroom. Al was very responsive to our unexpected arrival and knew the exact car I had described. We were able to test drive it. Since we did not have our trade in vehicle with us we went back two days later and received immediate service. His recommendations for sealant coverage and low jack coverage were very important. The price for the trade-in and the new vehicle were exactly what we were hoping for. We drove away that day with our new car. Very please with the service. More

Chris Tarsa is an excellent resource for anyone thinking of moving up to a Mercedes Benz. He is knowledgeable and helpful, and he really knows the Mercedes model lineup. My purchase experience was painless of moving up to a Mercedes Benz. He is knowledgeable and helpful, and he really knows the Mercedes model lineup. My purchase experience was painless and I am delighted with the vehicle I chose. I highly recommend Chris and the staff at Mercedes Benz of Annapolis. More

Michael was an extremely helpful sales person. Although I learned a lot from viewing the vehicle on line, during the test drive Michael was sure to point out the various features of the vehicle I eventually learned a lot from viewing the vehicle on line, during the test drive Michael was sure to point out the various features of the vehicle I eventually purchased. He was always available for any questions I had and made my buying experience very easy and smooth. I would highly recommend Mr. Benso & the entire Mercedes-Benz of Annapolis team to any one I know in the market for a great car. More

It is always a pleasure to work with Michael and the crew at Mercedes Benz of Annapolis. They always make you feel like an old friend. This is our fourth car with them and we'll be back in a few months at ou at Mercedes Benz of Annapolis. They always make you feel like an old friend. This is our fourth car with them and we'll be back in a few months at our leaase end to do business with them again. Until then, gentlemen... More